Job Description

The SAP Technical Lead plays a critical role in ensuring the design, development, implementation, and support of SAP systems align with business goals and operational requirements. This position requires a blend of technical expertise, leadership capabilities, and effective communication skills to deliver value through innovative and reliable SAP solutions. 

Key Responsibilities: 

• Operational Technical Leadership: 

• Solution Design: Lead the technical design and architecture of SAP solutions, ensuring alignment with business processes, technical standards, and best practices. 
• Development: Oversee SAP development activities, including customization, enhancement, and integration of SAP modules and components. 
• Technical Guidance: Provide guidance and support to SAP developers and technical teams, ensuring adherence to coding standards, performance optimization, and quality assurance. 
• Configuration and Customization: Configure SAP modules (e.g., SAP ECC, SAP S/4HANA) based on business requirements, ensuring smooth integration and functionality. 
• Testing and Validation: Conduct system testing, integration testing, and user acceptance testing (UAT) to validate SAP solutions and ensure reliability and performance. 

• Maintenance and Support: 

• Incident Resolution: Provide technical support and troubleshooting for SAP systems, resolving issues promptly to minimize downtime and impact on business operations. 
• Upgrades and Enhancements: Plan and execute SAP system upgrades, patches, and enhancements, ensuring system stability and compliance with SAP's support and maintenance policies. 

• Stakeholder Engagement and Collaboration: 

• Business Alignment: Collaborate with business stakeholders to understand requirements, prioritize initiatives, and deliver SAP solutions that meet business objectives. 
• Cross-Functional Collaboration: Work closely with functional teams (e.g., Finance, HR, Supply Chain) and IT teams to integrate SAP solutions with existing systems and business processes. 
• Change Management: Manage change requests and ensure changes to SAP systems are properly documented, tested, and implemented with minimal disruption to business operations. 

• Documentation and Training: 

• Documentation: Create and maintain technical documentation, including design documents, system configurations, and support procedures. 
• Training: Provide training and knowledge transfer to end users and support teams on SAP functionalities, best practices, and troubleshooting techniques. 

• Quality Assurance and Compliance: 

• Quality Standards: Ensure adherence to SAP best practices, standards, and methodologies throughout the development lifecycle. 
• Compliance: Ensure SAP systems comply with regulatory requirements, data privacy laws, and security standards applicable to the organization. 

Qualifications: 

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Advanced certifications in SAP (e.g., SAP Certified Development Professional) are preferred. 
• Experience: Minimum of 8-10 years of experience in SAP technical roles, with at least 3-5 years in a leadership or lead technical role overseeing SAP Operational support and maintenance. 
• Technical Skills: 

• Proficiency in SAP ABAP programming, SAP Fiori/UI5, SAP HANA, and SAP integration technologies (e.g., SAP PI/PO). 
• Experience with SAP modules such as SAP ECC, SAP S/4HANA, SAP BW/BI, SAP CRM, or SAP SCM. 
• Knowledge of SAP development methodologies, tools, and best practices for custom development and system integration. 

• Leadership and Project Management Skills: 

• Strong leadership, with the ability to lead SAP improvements from inception to completion. 
• Experience in managing cross-functional teams, vendors, and stakeholders to deliver SAP solutions that meet business requirements. 

• Communication Skills: 

• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. 
• Ability to collaborate with business users, functional teams, and IT support teams to translate business requirements into technical solutions. 

Competencies: 

• Problem-Solving: Strong analytical and problem-solving skills to diagnose SAP system issues, identify root causes, and implement effective solutions. 
• Adaptability: Ability to adapt to changing business needs, technology advancements, and organizational priorities in the SAP landscape. 
• Collaboration: Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams, business stakeholders, and external partners. 
• Customer Focus: Commitment to delivering high-quality SAP solutions that meet or exceed user expectations and business requirements. 
• Continuous Learning: Proactive approach to staying updated with SAP technologies, industry trends, and best practices to drive innovation and efficiency in SAP solutions.