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Sales Support Analyst

Igloo Products Corp. • Bentonville, AR
25 days ago


Igloo Journey:


Igloo continues to be instrumental in redefining how consumers live, work and play. We work smart every day to innovate, create, and make it easier for our consumers to get out, work hard and play even harder. For over 70 years, Igloo has been the worldwide leader in ice chest coolers, cooler bags, lunch boxes, and hydration systems.


Job Summary Statement:


The Sales Support Analyst role will support the Walmart/Sam’s Club business. This individual will be responsible for managing and handling all sales support-related tasks working with the Director of Sales. This role will be the site maintenance driver for Walmart.com and the omni channel business. This role will be responsible for the backup to our Sam’s Club/Walmart Replenishment manager, as well as being able to run ad hoc reports as needed for both Walmart via DSS, and Sam’s Club via Madrid.   If you are seeking a culture that empowers, builds and innovates, we would welcome the opportunity to have a high potential individual join and elevate our team’s capabilities.


Essential Job Duties and Responsibilities:

  • Provide support to the Director of Sales within the ecommerce and store business for Walmart /Sam’s Club by

1.     Weekly sales updates to the RSM’s.

2.     Pricing

3.     Order Management

4.     EPR/RTP Request

5.     Sales Forecast

  • preparing sample forms for shipment to customers
  • compiling and running ad hoc sales reports as needed
  • assisting in the preparation for meetings, customer appointments and presentations
  • preparing PRF’s (Project Request Forms) and EPR’s (Exception Production Requests) for both Walmart and Sam’s Club
  • Work within Item 360, and supplier center (Walmart’s system) to implement new item setups and upload and maintain content quality on Walmart.com
  • facilitating and accurately completing new item set-ups check-list across cross-functional teams
  • assisting in the completion of price submission via CM and share point tools as well as evaluating customer loads and freight requirements
  • Work closely with QA Team to ensure CTL testing and paperwork submission occurs on a timely manner for new item setups.
  • Liaison with various departments to facilitate timely requests and process bottle-necks (e.g. pricing discrepancies, timely turn around on customer requests)

Minimum Requirements and Qualifications:

  • Bachelor’s Degree
  • 1+ years of work experience in consumer products goods company, sales support and/or operations.
  • Must possess a pro-active attitude, self-motivated and exceptional organizational skills.
  • Effective communicator and must show the initiative and motivation necessary to complete job functions
  • Experience with Retail Link, item 360 and supplier center
  • Advanced proficiency with MS Office, including Excel (e.g., pivots, advanced formulas) & PowerPoint

Preferred Qualifications

  • Previous sales support experience
  • Working system knowledge of Retail Link, Item 360 and Supplier Center
  • Strong experience working in DSS & Madrid
  • Proven track record of delivering above expectations without direct authority in a result-oriented culture

Working Relationships & Environment

  • Working Relationships
    • Internal stakeholders will include Sales, Customer Service, Finance, IT, Supply Chain, and Marketing
  • Work Environment
    • Work Location: Bentonville, AR
    • Travel Requirements: <5%

Igloo’s Code of Coolness:


WE WIN AS A TEAM - Each of us is an expert in our role and we work together to meet our goals. We value communication, honesty and respect and operate with a high degree of integrity. Each one of us makes a difference every day.


WE HAVE FUN - Coolers are a fun business. While we take our work seriously, we don’t take ourselves too seriously. We celebrate our successes as individuals and as a team.


WE FAIL FAST - There are few decisions that any of us make that can’t be reversed. We take calculated risks and we hold ourselves accountable for the results. We change course when necessary and we learn from our mistakes. We win because we’re willing to fail.


WE’RE SCRAPPY - We treat the business as if it were our own. We do more with less and we have a high sense of urgency to meet the needs of our consumers and customers.


WE HAVE A POSITIVE CAN-DO ATTITUDE - We see opportunity where others see risk. We go above and beyond our role to get things done for our customers and our teammates.