Job Description
Job Overview:
Dock & Door Sales Specialist
Northeast Dock & Door, a Division of Thompson & Johnson Equipment
Southern Tier, NY | Binghamton & Horseheads Territories
Full Time | $78,000 Training Pay for up to One Year | $50,000 Base Salary plus Commission Following Training | Comprehensive Benefits Package
Join a Company Where Your Work Makes a Difference:
Since 1954, Thompson & Johnson Equipment has built its reputation by investing in its employees, supporting its customers, and Delivering Our Promise every day.
As a family-owned company, we believe our employees are our greatest asset. We are committed to providing a workplace where people are respected, supported, encouraged to grow, and given opportunities to build rewarding careers.
Northeast Dock & Door (NEDD) is a division of Thompson & Johnson Equipment specializing in dock and door equipment, products, service, and solutions for commercial and industrial customers.
As we continue to grow Northeast Dock & Door in the Southern Tier, we're adding a Dock & Door Sales Specialist to support customers throughout our Binghamton and Horseheads territories.
If you enjoy building relationships, meeting with customers, solving problems, and finding opportunities to grow business, we'd love to hear from you.
Position Overview:
The Dock & Door Sales Specialist is responsible for developing and maintaining strong customer relationships while growing sales of Northeast Dock & Door equipment, products, and services.
This is an outside sales position where you'll spend time in the field meeting with existing and prospective customers, learning about their facilities and operations, identifying opportunities, and recommending solutions that help keep their businesses operating safely and efficiently.
You'll represent the Northeast Dock & Door division while having the resources and support of Thompson & Johnson Equipment behind you.
What You'll Do:
- Build and maintain strong relationships with existing customers.
- Regularly visit customers throughout the Binghamton and Horseheads territories.
- Learn about customer facilities, operations, and equipment needs.
- Identify opportunities for Dock & Door equipment, products, and services.
- Prospect for and develop new customer accounts.
- Schedule and conduct face to face meetings with existing and prospective customers.
- Recommend solutions based on customer applications and needs.
- Prepare quotes and proposals and follow up consistently on sales opportunities.
- Coordinate with Northeast Dock & Door employees and suppliers to ensure customer requirements are understood and addressed.
- Maintain accurate customer, prospecting, and sales activity.
- Participate in sales planning and forecasting.
- Continue developing your product and industry knowledge through ongoing training.
What You'll Bring:
We're looking for someone who has:
- Strong customer service and relationship building skills.
- Confidence meeting with customers and developing new relationships.
- A willingness to prospect for new business and ask for the customer's business.
- Strong listening skills and an interest in learning how to identify the right solution for each customer.
- Excellent verbal and written communication skills.
- Strong organization, time management, and follow through.
- Initiative and the ability to independently manage a sales territory.
- A high school diploma or equivalent.
- One to three years of outside industrial sales experience.
- A valid driver's license with an acceptable driving record.
- A Bachelor's degree in Business, Marketing, or a related field is preferred.
- Experience with dock equipment, commercial doors, industrial equipment, material handling, construction related products, or similar applications is a plus.
Compensation & Training:
We understand that learning our business, products, applications, customers, and sales process takes time. That's why this position provides $78,000 annualized training pay for up to one year.
During the training period, the employee may elect at any time to transition to the regular compensation structure of:
$50,000 base salary plus commission
This provides time to learn the business and develop the territory while also giving you the opportunity to transition to the commission structure sooner when you're ready.
Why You'll Be Successful at Thompson & Johnson:
At Thompson & Johnson, we're looking for more than sales experience. We're looking for people who share our commitment to outstanding customer service, building strong relationships, and supporting one another.
Successful employees:
- Bring a positive attitude to work each day.
- Demonstrate dependability, accountability, and professionalism.
- Build trusted relationships with customers.
- Take initiative and consistently follow through on commitments.
- Enjoy learning about customers' operations and finding solutions.
- Communicate professionally and respectfully with customers and coworkers.
- Work collaboratively to support the customer.
- Continue learning and looking for ways to improve.
- Help us Deliver Our Promise every day.
Benefits:
We believe in investing in our employees by offering a competitive compensation and benefits package, including:
- Low cost medical, dental, and vision insurance
- 401(k) with 50% Company match up to the first 5%
- Paid Time Off and paid holidays
- Company paid life insurance
- Wellness reimbursement program
- Employee referral program
- Opportunities for training, professional development, and career advancement
- A supportive, family-oriented work environment where employees are valued and respected
Build Your Career with Thompson & Johnson:
At Thompson & Johnson, every employee plays an important role in our success. We believe great people build great relationships, and we're committed to creating an environment where employees can grow, contribute, and take pride in the work they do.
If you're looking for more than just a sales job and want to build a career with a company that values integrity, relationships, continuous learning, and exceptional customer service, we encourage you to apply.
We'd love the opportunity to meet you and show you what makes Thompson & Johnson a great place to build your career.
Prerequisites: Profile Assessment, Physical and Substance testing
Thompson & Johnson is an Equal Opportunity/Affirmative Action Employer, (M/F/D/V)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
