Business development specialist, job description Responsibilities using modern day, tools and tactics, continuously develop your territory/account accounts, focusing on new accounts and new business for all of HECO’s services and products

Through on-site, visibility, developed specified and targeted account accounts into regular base accounts across HECO’s service and product offerings

Established relationships with customer purchasing, maintenance, management, reliability, and engineering personnel with a focus on opportunities that allow for repair, product, sales, equipment, management, and reliability/predictive opportunities

Take accountability for communication between all HECO personnel and account personnel during and throughout the quotation and estimating process. Manage communications to ensure that proper follow ups are happening and that we are meeting customer expectations. This does not mean that all communication goes through you. this means that when another HECO personnel is communicating with the customer, you are following up and making sure the communication is clear, concise and completed

Respond as requested to inspect/examine troublesome and/or failed motors, possible replacement motors, or potential spare opportunity motors at customer site. This may include photo documentation, measurements and or other information as becomes necessary and convey the appropriate data to customer service/engineering to determine the accurate parameters of the replacement motor.

Obtain pertinent information regarding any rotating equipment related failures that may allow for the introduction of other HECO service offerings

We’re closely with HECO‘s customer service on all pricing levels and leadtime communication if pricing and leadtime are not in line with competition, explore the reasons why this is not the case and persuade the prospect to the conclusion that HECO is still their best solution provider

Demonstrate a thorough familiarity with all customer associated products, both current and future that may involve any opportunities for any of HECO services or products demonstrate a thorough knowledge of customer status with regard to their spend/budget for each of HECO’s service offerings, and forecast a financial target for the next fiscal year

Demonstrate an ability and effectiveness in presenting project proposals and persuasive, selling with complete follow up throughout the development and/or implementation of all projects, proposed or active, to assigned and developed accounts

Attend all weekly sales calls, and or level 10 meeting

Schedule to attend one-on-one as well as team planning/sales meetings with preparedness to discuss strategic planning, business development, training, refocus of efforts, etc.

Develop and meet sales goals that are mutually set forth year to year

Assist and promote he goes marketing effort by writing and submitting article articles for HECO’s blog with the assistance of HECO management or marketing staff

Expectations

All interactions, expectations and responsibilities will be performed and executed and complete alignment with HECO’s core values

Represent HECO by utilizing the value proposition that we offer and demonstrate this through meetings, presentations, and dialogue with our customers. This will include dressing appropriately for customer site to visit. Hico logo, Golf shirts or collared shirt with jeans is acceptable when applicable, but dress slacks are preferred.

It is the nature of our business and an expectation of every position in our company that there may be situations which will require working evenings, weekends, and or holidays.

Participation and he goes on call rotation and availability for a telephone conversations during assigned times is required

Assist a/R in the collection of problematic or overdue invoices and bring financial resolved to a rightful and logical conclusion when required

Communication on any job order status, pick up or delivery must be directed through your HECO customer service designates

Maintain all required paperwork and a current and orderly action, CRM entry, expense reports, etc.

Request for shot visitation by our customers must be coordinated with appropriate management personnel

Maintain the CRM data entry policy of weekly schedule, weekly actual and relative events or contacts associated with customer visitation or interaction

Contribute and provide assistance to HECO management or other projects or assignments, where your experience and skills can provide value