Job Description

**Responsibilities: 

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• Partner with Engineering and Plant Management teams to develop labor standards and staffing estimates for customer quotations.

• Coordinate with plant personnel to communicate customer timelines, material requirements, site visits, production schedules, product trials, and equipment readiness.

• Act as the primary point of contact between customers, sales teams, and internal management to ensure smooth project execution.

• Prioritize customer requests and oversee multiple projects to meet deadlines and operational goals.

• Identify customer needs and implement effective solutions to support satisfaction and business objectives.

• Gather raw material specifications, including film, fabric, and corrugate requirements, and collaborate with Purchasing and plant teams to ensure timely procurement.

• Support and manage the quoting process, including maintaining historical records of customers, products, and pricing data.

• Promote a professional work environment by adhering to company

**Qualifications:

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• Bachelor’s degree in Business, Engineering, or a related discipline required.

• 3–5 years of experience in a manufacturing or industrial environment preferred.

• Strong ability to interpret and analyze business data, technical documentation, and regulatory information.

• Demonstrated ability to handle confidential information with professionalism and discretion.

• Excellent written and verbal communication skills with the ability to present information clearly to all levels of management.

• Proven project management and multitasking abilities in fast-paced, deadline-driven environments.

• Strong organizational skills with exceptional attention to detail and accuracy.

• Customer-focused mindset with experience managing relationships and resolving complex issues effectively.

• Solid understanding of mathematical and statistical concepts, including ratios, percentages, probability, and practical data analysis.

• Advanced proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint), Google Workspace, and Microsoft Outlook

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You should be proficient in:

• Bachelor's Degree
• Project Management
• Vendor & Supplier Management