Description

Summary of Position

The Sales Engineer & Project Manager serves as a key liaison between customers, engineering, and production—managing projects from concept through completion. This hybrid combines technical sales, quoting, and relationship management with direct coordination of custom manufacturing projects. The ideal candidate thrives in a family-owned environment where teamwork, responsiveness, and customer satisfaction drive success.

Requirements

Responsibilities

Customer & Sales Support

Serve as the support and primary point of contact for assigned customer accounts, ensuring responsiveness and technical accuracy.
Collaborate with internal teams to provide design recommendations, material selections, and manufacturability insights.
Partner with leadership to identify and pursue new business opportunities and strengthen long-term customer relationships.
Conduct plant tours, customer visits, and technical presentations as needed.

Project Management

Lead project planning, tracking, and communication from order entry through delivery.
Monitor timelines, budgets, and quality expectations assuring initiative-taking communication of any risks or changes.
Coordinate prototype builds, first-article approvals, and ongoing production transitions.
Facilitate internal project meetings and maintain accurate documentation in ERP or CRM systems.

Cross-Functional Collaboration

Work closely with Engineering, Quality, Purchasing, and Production to ensure alignment of scope, timing, and customer expectations.
Support the estimating and scheduling process with accurate and timely information.
Participate in continuous improvement and cost-reduction initiatives.

Requirements

Education and Experience

Bachelor’s degree in engineering, Manufacturing, or Business (or equivalent technical experience).
3–7 years of experience in a manufacturing or custom fabrication environment.
Proven success in technical sales, customer service, or project management roles.
Strong understanding of manufacturing processes (machining, casting, metal fabrication, or similar).
Ability to interpret technical drawings, CAD models, and specifications (SolidWorks preferred).
Proficiency with ERP/CRM systems and Microsoft Office Suite.

Preferred Attributes

Experience in a small-to-mid-sized, family-owned, or custom manufacturing company.
Knowledge of ISO or other quality management systems.
Mechanical aptitude and firsthand problem-solving mindset.
Customer-focused attitude with a “We Make It Happen” approach.

Competency

Customer Focus: Builds trust through responsiveness and reliability.
Accountability: Follows through on commitments and delivers results.
Technical Aptitude: Understands manufacturing processes and translates customer needs into practical solutions.
Collaboration: Works effectively with cross-functional teams.
Communication: Communicates clearly, professionally, and proactively.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This position operates primarily in an office and plant environment. Occasional travel to customer sites may be required.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands/fingers, handle or feel, and reach with hands and arms. The position may occasionally require lifting, pushing, or pulling objects up to 50 lbs.

Position Type and Expected Hours of Work

This is a full-time position. Typical work hours are Monday through Friday, 7:00 AM to 3:30 PM.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and activities may change at any time with or without notice.