Job Description

POSITION SUMMARY:

The Sales Contract Administrator plays a critical role in supporting the Group Sales team by managing the administrative details that move group business from proposal to fully executed contract. This position is responsible for preparing, processing, tracking and maintaining group sales contracts, collecting and documenting initial client deposits, securing required confirmations from resort departments and ensuring all records are accurate and organized.

ESSENTIAL FUNCTIONS:

• Prepare, process, route and track group sales contracts from initial draft through definite phase.
• Ensure all contract details are accurate and aligned with approved terms before sending to clients.
• Maintain organized contract files, including proposals, revisions, signed agreements, addendums, deposits, confirmations and related correspondence.
• Track all outstanding contracts and follow up with Sales Managers as needed.
• Collect, document and communicate initial client deposit requirements in partnership with Accounting and Group Sales Team.
• Serves as a sales contact liaison between departments across the Resort.
• Maintains organized records and databases of bookings.
• Answers calls and provide customer support.
• Ensures compliance with resort policies and service standards.
• Serves as a key internal partner to ensure proper communication among Group Sales, Conference Services, Accounting, Golf, Culinary/Banquets, and the Group Rooms departments.
• Performs additional administrative tasks as needed.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent
• Minimum of 2 years of experience preferred

KNOWLEDGE, SKILLS, AND ABILITY:

• Strong attention to detail, customer service, communication, and organizational skills.
• Ability to prioritize multiple time-sensitive agreements in a fast-paced sales environment.
• Ability to handle highly sensitive and confidential financial and legal information with discretion.
• Meticulously reviewing contracts to spot inconsistencies, errors, or ambiguities before execution.
• Strong grasp of Contract Lifecycle Management (CLM) tools (e.g., DocuSign), and CRM platforms (e.g., Salesforce).
• Familiarity with the end-to-end sales cycle, proposals (RFP/RFQ), and pricing policies.

TRAVEL REQUIREMENTS:

• Seldom/Never

PHYSICAL REQUIREMENTS:

Regularly walks, sits, stands, and works on a computer.

Seldom/never lifts up to 50 lbs.

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.