Hiring Company: 

Delicatessen Services Co., LLC

Overview:

The Route Driver/Warehouse Associate plays a key role in developing new customer relationships while maintaining service levels with the existing customer base. The associate is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service who excel both independently and as a member of a team. This role requires a flexible schedule.

Job Description:

Essential Functions

• Itemized check-in of delivered goods with a customer representative
• Complete bi-weekly customer inventory
• Create bi-weekly orders based on established inventory levels
• Pull credits, create out-of-date memos, and issue customer credits
• Complete merchandising resets and recommend opportunities for cross-merchandising
• Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go-Spot-Check missions
• Delivery of perishable goods to customers
• Monitor the truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

• High school diploma or equivalent, including basic math and reasoning
• Ability to speak and read English
• Three years of experience in customer service, sales, warehouse, or a similar role
• Valid driver’s license and clean driving record
• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

• Product knowledge and customer service
• Company History
• ServSafe certification
• DOT compliance and Safe Driver training

Starting rate $21/hr.

Location:

Itasca, IL

Time Type:

Full time

Department:

Chicagoland Deli Provisions Hub