Job Description

**Robotic Field Service Technician – Tipp City, Ohio | Full-Time

**

**Location:

** Tipp City, Ohio (Remote candidates considered based on location)Job Type: Full-TimeIndustry: Robotic Welding Equipment / AutomationTravel: Up to 50%

**About the Job

**

A growing and progressive robotic welding equipment supplier is seeking an experienced Robotic Field Service Technician to join our team in Tipp City, Ohio. This role is ideal for a hands-on technician experienced in robotics, welding applications, troubleshooting, and field service support. Remote candidates will be considered depending on location.

If you enjoy problem-solving, traveling, and working directly with customers to keep robotic welding systems performing at their best, this opportunity is for you.

**Key Responsibilities

**

**Essential Duties

**

• Provide technical support to customers including installation, startup, preventive/corrective maintenance, system modifications, and ongoing application support.

• **Perform emergency corrective maintenance in the field

  ** using advanced troubleshooting on a wide range of robot models and peripheral equipment.

• Deliver in-depth troubleshooting via phone for customers experiencing equipment or application issues.

• Perform on-site and in-house preventive and corrective maintenance.

• Follow all company and customer safety standards while working in the field.

• Complete all service-related paperwork accurately and on time.

• Communicate service-related issues to Regional Sales Managers (RSM) and coordinate sales opportunities.

• Provide technical support to other Field Service Technicians and distributors.

• Assist customers with application, process, and robotic welding issues both in the field and by phone.

**Secondary Duties

**

• Support Customer Service with identifying repair parts and spare parts needs.

• Perform in-house and on-site demos for customers.

• Assist with in-house and on-site training sessions for both standard and non-standard training programs.

• Help customers with equipment modifications, upgrades, or retrofits.

• Partner with sales and assist RSMs during customer visits when requested.

• Perform courtesy visits and initiate service contract opportunities with customers in the region.

**Qualifications

**

**Required Education & Experience

**

• **Associate’s Degree in a technical field

  ** or equivalent combination of education and experience.

• **3–5 years

  ** of related technical or field service experience.

• Minimum 2 years of robotic repair experience (Required).

**Required Skills & Knowledge

**

• Strong understanding of robotics, welding applications, electronics, computers, pneumatics, and hydraulics.

• Ability to read and interpret mechanical, electrical, electronic, pneumatic, and hydraulic schematics and diagrams.

• Excellent troubleshooting, analytical, and communication skills (verbal & written).

• Ability to work independently with minimal supervision.

• Willingness to travel 25–40%, with capability to travel up to 50% when required.

You should be proficient in:

• Equipment Troubleshooting
• Electrical Schematics
• Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Hydraulics Experience
• CNC Machine Repair
• Electrical Systems Diagnostics & Repair
• Troubleshooting Industrial Automation Equipment
• Electrical / Electronic Systems
• Pneumatics Troubleshooting
• Maintenance and Repair Skills

Machines & technologies you'll use:

• Programmable Logic Controller (PLC)
• Industrial Robot