Job Description

Description

What You'll Do:

The Robotic Assembly Technician plays a key role in maintaining production quality by troubleshooting and repairing rejected bases from the line. Duties include diagnosing faults in components (e.g., liners, DFIs, and cards), performing component-level repairs or replacements, and ensuring all units meet quality standards before re-entering production. After completing daily repair targets, the technician supports related operations such as the production lines. 

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Receives and evaluates parts that do not meet production quality standards
• Troubleshoots rejected bases (e.g., cards, liners, DFIs) to identify root causes and implement effective solutions
• Repairs and reworks components to ensure all products meet or exceed quality and performance standards
• Performs wiring and connector repairs on printed circuit boards (PCBs)
• Diagnoses and troubleshoots unit issues, including assessment of components and wiring
• Accurately documents all repairs and findings in Whisker Ops
• Collaborates with production, quality, and engineering teams to communicate issues and drive corrective actions
• Demonstrates flexibility by adapting to changing production priorities and workflows
• Rotates between multiple production lines (I.e. assembly work) and product types as needed
• Supports assembly line operations where and when required
• Manages material handling tasks, including breaking down Gaylords and moving products as necessary
• Maintains proper inventory levels of supplies in the Assembly Tech area
• Performs additional duties and responsibilities as assigned

Requirements

What You Bring:

Requirements & Qualifications: 

• High school diploma or GED required
• Experience in assembling and disassembling multiple Litter-Robot models (including LR4, LR5, LR5 Pro, LRe, tc.).
• Consistently maintain strong attendance and reliability
• Comfortable working in various temperature conditions
• Ability to follow directions and safely operate hand and power tools
• Mechanical aptitude and good manual dexterity 
• Positive attitude with a strong work ethic
• Organized, detail-oriented, and efficient in completing tasks
• Able to work effectively in a fast-paced assembly environment
• Willingness to learn and contribute across different areas of the company
• Maintains confidentiality of proprietary and sensitive information
• Ability to remain professional in a high-interaction, fast-paced setting
• Demonstrates strong initiative, self-motivation, and the ability to motivate others
• Proven ability to establish and maintain cooperative working relationships with team members and colleagues
• Comfortable working in an office environment with pets (cats and dogs)

Physical Demands and Work Environment

The physical demands outlined below represent those that a Team Member must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the Team Member is regularly required to sit, talk, and hear. The Team Member frequently uses their hands to handle or feel objects and occasionally stands, walks, and reaches with hands and arms. The Team Member must be able to lift and/or move up to 50 pounds regularly and occasionally up to 75 pounds. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance discount
• 401K match
• Flexible spending accounts 
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top-of-the-line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing Education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

Whisker will not ask you to interview with an AI chat bot. We ask that all interviewees refrain from using any AI tools during interviews with Whisker team members.