Job Description

Description

Changing the world isn’t a dream at Vortex®. It’s our goal every single day. We are obsessed with providing every customer with an unforgettable experience, one that doesn’t just make them smile, it also redefines their expectations. It’s an idea that rewards your creativity and your passion for serving others. And it’s an idea that we believe can fundamentally change our industry and our world.

Vortex Optics is looking for a talented individual to temporarily join our Warranty team beginning early September. As a returns temp, you will be responsible for learning many roles within our Warranty team, which will keep the work environment dynamic and varied while allowing for accurate and timely processing of incoming service items to provide an exceptional CARE experience. 

What You’ll Be Doing

• Opens packages sent by customers and stages repair items for order entry
• Creates systematic outbound delivery notifications
• Creates customer accounts and service orders for products customers send in for repairs
• Works independently and make decisions with little direction from supervisor while at the same time working in a group/team environment
• Perform additional warehouse duties as assigned to support seasonal volumes
• Other duties as assigned

Requirements

• Collaborates with others as a team player
• Detail oriented 
• Ability to stay focused
• Self-motivated and a positive attitude
• Able to thrive in a dynamic work environment
• Ability to lift 40 lbs.
• Experience with Microsoft Office (Outlook, Excel, Word)
• Experience with business operating systems, (SAP experience preferred)

From the production floor to the repair room, from consumer sales to new product development, we’re a growing team of makers and doers, working together to give our customers an experience they’ll never forget. Our employees thrive in situations that require demonstrating our core values:

• About You 
• Customer is King
• Willingness to Shovel Snow
• Be the Buffalo

*Must already be authorized to work in the United States on a full-time basis for any employer.

*This is a full-time, onsite position working in Barneveld, WI.