Job Description

**Job Duties:

**

• Complete plumbing, drain cleaning and other related in-home service calls.

• Build and establish customer rapport to ensure we are providing great service.

• Educate and assist customers on their home, finance options, and maintenance plans.

• Provides technical support to customers.

• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.

• Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair.

• Troubleshoot, diagnose, identify, and repair residential plumbing tasks, ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair.

• Train and mentor apprentices as needed.

• Participate actively in all training exercises, morning meetings and retreats.

• Maintain a clean, organized job site and well-inventoried truck.

• Provide exceptional customer service. Present yourself as professional and knowledgeable to ensure the satisfaction of our customer base and to win referrals and repeat business.

• Commit to high standards of ethics, honesty, and integrity.

**Job Requirements:

**

• Must have a minimum of two years RESIDENTIAL experience.

• Sales experience is a plus

• Preference for knowledge in tankless, water treatment, and well pumps.

• Mechanical Aptitude.

• Valid Driver’s License and Clean MVR.

• High standards for your work. Excellence & integrity matter to you.

• A growth-mindset and the want to get better every day.

• The ability to hustle & thrive under pressure.

• You can be a true team player with a positive attitude at all times.

• You are dependable and consistent in all areas.

**Physical Requirements:

**

• Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.

• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.

• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.

• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.

• Ability to climb stairs and ladders and work in high, precarious places.

• Ability to sit and/or stand for extended periods of time.

• Ability to work outside; exposed to heat and cold.

• Ability to see and read with or without vision aids.

• Ability to hear and speak to exchange information.

• Ability to perform maintenance duties and read blueprints, drawings, and specifications.

You should be proficient in:

• Plumbing