Job Description

Job Duties (functions considered essential as defined by ADA) 

• Assess residential garage door installation and service requirements by evaluating site conditions, equipment needs, and potential construction modifications or obstructions prior to starting each job. 

• Document the full scope of work, including any additional services or adjustments needed, and communicate these with the Salesperson and/or Scheduling Supervisor for approval. 

• Install residential garage doors, openers, springs, tracks, cables, hinges, locks, and related hardware in accordance with manufacturer specifications and company standards. 

• Perform service and diagnostic work on a wide range of residential garage door systems, including rolling steel doors, torsion springs, and dock equipment. 

• Complete minor framing, construction adjustments, and modifications to support accurate and secure installations. 

• Ensure all work complies with local building codes, safety regulations, and company quality standards. 

• Maintain detailed records of work performed, materials used, and job completion status. 

• Load, unload, inspect, and prepare all necessary tools, equipment, and materials for daily assignments. 

• Keep work vehicles and job sites clean, organized, and well-maintained. 

• Manage vehicle inventory to ensure adequate parts and supplies are available for service and installation jobs. 

• Communicate clearly and professionally with customers, explaining installation and repair processes and addressing questions or concerns. 

• Follow all company policies, procedures, and safety protocols to ensure a safe and productive work environment. 

• Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time at their sole and complete discretion.