Job Description

Overview

We are seeking a skilled and dedicated Residential HVAC Service Technician to join our team in Cleveland, OH. In this role, you'll be responsible for ensuring that our clients' heating, ventilation, and air conditioning systems are running efficiently and effectively. If you have a passion for providing top-notch service and enjoy working in a dynamic environment, we want to hear from you!

Responsibilities

• Perform routine maintenance and repairs on HVAC systems, including heating, cooling, and ventilation units.
• Diagnose and troubleshoot HVAC system issues to determine the best course of action.
• Provide exceptional customer service by communicating clearly with clients about their HVAC needs and solutions.
• Maintain accurate records of service calls, repairs, and installations.
• Stay up-to-date with industry trends, technologies, and best practices.
• Adhere to safety protocols and regulations while on the job.

Qualifications

• High school diploma or equivalent; technical certification in HVAC preferred.
• Proven experience as an HVAC technician or similar role (3+ years field experience preferred).
• Strong knowledge of HVAC systems, tools, and equipment.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Strong communication and customer service skills.

Benefits that Deliver

• Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!

• **401k match – **Opportunity to contribute to 401k plan, with 100% company match up to 3%.

• More ways to earn –Technicians have the opportunity to earn bonuses & sales incentives throughout the year.

• Flexible schedules – Sears techs are NOT on call.

• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.

• **Expert training **– Hone your skills and cross train into Appliance Repair to supplement slow seasons

• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills

• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!

• Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support

You should be proficient in:

• HVAC
• HVAC/R Systems
• Refrigeration Systems
• Electrical Troubleshooting Skills
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair

Machines & technologies you'll use:

• Multimeter