Job Description

Job Title: Repair Services Associate I

Location: Buffalo Grove, IL 60069

Duration: 10 Months ("Extension possible")

Job Description:

Responsibilities:

• Perform repairs on a wide range of printers, including mobile/handheld devices and large-format printers.
• Complete basic service tasks while meeting productivity and quality standards.
• Service customer products by reviewing complaints, troubleshooting issues, performing mechanical repairs, conducting inspections, basic hand soldering, cleaning, testing, and final inspections.
• Accurately document work performed, including symptom codes and reasons for parts replacement.
• Follow established work instructions for functional tasks and assignments.
• Contribute to continuous improvement efforts, including process standardization and documentation updates.
• Resolve basic issues of limited complexity under direct supervision and conduct simple analysis with minimal variables.

Requirements:

• High school diploma or equivalent vocational qualification.
• Adherence to all safety practices and regulations, maintaining a safe work environment at all times.
• Ability to work both independently and as part of a team.
• Strong attention to detail with the ability to follow written instructions and processes.
• Ability to adapt quickly and support solution development.
• Understanding and application of policies and procedures in routine tasks.
• Physical ability to bend, scoop, and stand for extended periods.
• Strong attendance record and positive attitude.
• Basic computer skills.
• Worker will be required to comply with and operate in accordance with all applicable Zebra policies, as well as the safety guidelines, procedures, and requirements of the assigned warehouse location