Job Description

Position: Remote Customer Service Representative

Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote)

Salary:$16.00 per hour

Work Hours:Monday to Friday, 10am-7pm (must be available between 7am -7pm) (Indefinite Contract)

Key Responsibilities:

• Answer incoming calls in a queue to assist clients with assistance applications.
• Process and complete client applications, including making outbound calls as necessary.
• Educate and provide technical assistance to customers regarding program details.
• Document follow-up and contact outcomes in information management systems.
• Maintain client confidentiality while navigating database systems.

Requirements:

• GED/High School Graduation or equivalent combination of education and job-related experience.
• 6-12 months experience in customer service, education, technical assistance, social services, or general office duties.
• Must be able to type 35 wpm, navigate on computers, and comfortable talking on the phone.
• Onsite training required for 3-6 months, mandatory

How to Apply:

Email your resume to [email protected]

Express Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069

For more information, call(405) 366-6060

You should be proficient in:

• Customer Service
• Basic Computer Skills