We are seeking a Regional Sales Manager (RSM) to lead a hybrid direct and national
sales agency model within California and Arizona. This role is accountable for delivering
regional KPIs through a combination of direct retailer engagement and sales agency
leadership and serves as the primary face of Heartland for regional retailer calls,
Albertsons calls in CA and AZ, and field-level relationships.
This role requires a confident, externally-facing sales leader who can influence retailers
directly, set clear direction for agency partners, and translate national strategy into
consistent in-market results.
What You’ll Do
• Retailer Leadership & Direct Customer Engagement
• Serve as the primary Heartland representative for regional retailer calls,
Albertsons in California and Arizona, and field-level customer relationships
• Lead retailer meetings focused on execution, distribution, merchandising,
promotions, and issue resolution
• Reinforce Heartland’s brand strategies, selling stories, and expectations directly
with retail partners
Sales Agency Leadership
• Direct and lead Heartland’s national sales agency partner within the assigned
region
• Set clear priorities, expectations, and KPIs for agency teams
• Ensure strong alignment between Heartland and agency leadership on goals,
programs, and execution standards
• Drive accountability through regular performance reviews, market visits, and ride?alongs
Executional Excellence & KPI Delivery
• Own regional execution KPIs including distribution, shelving, pricing, displays,
voids, promotional compliance, and resets
• Ensure flawless execution of innovation launches, seasonal programs, and
national initiatives
• Validate in-store performance through store audits, field feedback, and data
analysis
Performance Tracking, Reporting & Insights
• Own regional scorecards and dashboards tied to defined KPIs
• Analyze execution data and retailer feedback to identify trends, risks, and
opportunities
• Communicate clear, actionable insights and corrective actions to internal
stakeholders and agency partners
Cross-Functional Partnership
• Act as the field execution liaison between retailers, sales agencies, and internal
teams (National Accounts, Marketing, Category Management, Supply Chain)
• Provide field input into customer strategies, innovation readiness, and go-to?market planning
• Ensure agency and field readiness for new items, resets, and promotional
programs
Training, Communication & Capability Building
• Lead onboarding and ongoing training for agency teams on Heartland’s brands,
tools, and priorities
• Deliver consistent communication to the field, reinforcing focus and executional
discipline
• Share best practices and wins across regions
What You Bring
Required Qualifications
• Bachelor’s degree required
• 7+ years of CPG sales or field sales leadership experience
• Proven experience operating in a hybrid direct / sales agency model
• Strong capability and confidence leading direct retailer calls and representing
the manufacturer
• Deep understanding of retail execution, selling fundamentals, and KPI
management
• Ability to influence, align, and drive results without sole reliance on direct
authority
• Willingness to travel extensively within assigned region
Preferred Experience
• Experience supporting national brand portfolios across multiple retail channels
• Familiarity with retail execution tools, store audit platforms, and field reporting
systems
• Experience partnering closely with National Account Managers and category
teams
• CPG Sales experience, preferably calling on CA regional accounts
Key Competencies
• Strong external presence and customer credibility
• Clear, decisive leader with an accountability mindset
• Execution-focused with high attention to detail
• Data-driven problem solver who turns insights into action
• Collaborative partner who builds trust with retailers, agencies, and internal team