Job Description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world’s leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.

Founded in 1973 and headquartered in Kyoto, Japan, Nidec operates more than 300 group companies across 40+ countries, with over 100,000 employees worldwide. Rooted in Japanese craftsmanship and continuous improvement, we combine global capability with local expertise to solve complex challenges and keep the world moving.

Job Description

Nidec is seeking a highly organized and experienced Regional Sales Administrator to support our sales organization and serve as a critical liaison between customers, Regional Sales Managers, Applications Engineers, Product Management, manufacturing facilities, and global teams.

This role is ideal for a professional with experience supporting complex manufacturing, industrial, automotive, supply chain, or global operations environments. The successful candidate will thrive in a fast-paced setting, possess strong ERP system knowledge, and have experience coordinating customer requirements, forecasts, orders, and international logistics activities across multiple stakeholders.

This is not an entry-level position. We are seeking an individual capable of operating independently, navigating complex customer and operational challenges, and contributing with minimal ramp-up time.

What You'll Do

• Partner with Regional Sales Managers, Product Managers, and Applications Engineers to support customer growth initiatives and achieve business objectives.
• Manage customer orders, forecasts, backlog, and demand planning activities.
• Coordinate with manufacturing facilities, logistics providers, and global teams to ensure timely fulfillment and delivery of customer requirements.
• Monitor and track domestic and international shipments, proactively identifying and resolving delivery issues.
• Verify and manage shipping documentation, including bills of lading, invoices, packing lists, and export-related documentation as required.
• Serve as a key point of contact for customers regarding order status, delivery schedules, shipment tracking, and issue resolution.
• Investigate and resolve customer inquiries, order discrepancies, and operational challenges in a timely manner.
• Support customer account setup and maintenance activities within SAP, Salesforce, and other business systems.
• Monitor open orders, backlog, and overdue invoices while partnering with internal stakeholders to drive resolution.
• Prepare and analyze sales, forecast, and operational reports to support business decision-making.
• Collaborate closely with domestic and offshore teams to ensure alignment across customer, operational, and commercial priorities.

What We’re Looking For

• Bachelor's degree or equivalent combination of education and relevant experience.
• 5+ years of experience supporting sales, customer operations, order management, supply chain, logistics, manufacturing, or similar business functions.
• Experience working in a manufacturing, industrial, automotive, electronics, engineering, or similarly complex operating environment.
• Strong SAP, ERP, or enterprise business systems experience.
• Advanced proficiency with Microsoft Excel and Microsoft Office applications.
• Experience managing multiple priorities while maintaining a high degree of accuracy and attention to detail.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively across cross-functional and global organizations.

Preferred Qualifications

• Experience supporting international customers and overseas shipments.
• Experience working within high-volume global operations environments.
• Salesforce experience.
• Knowledge of demand planning, forecasting, inventory management, or supply chain processes.
• Experience collaborating with offshore teams and global stakeholders.
• Japanese language skills are a plus.

Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.