Detailed Description:
Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
Serve as the QMS Management Representative for North America locations
Manage and develop Facility Quality Managers, providing coaching, training, and performance support
Develop and ensure delivery of QMS training programs
Support QMS certification programs and ensure compliance
Lead internal audit programs and oversee supplier quality audits
Define and monitor quality KPIs for each facility
Analyze QMS data to drive continuous improvement
Investigate customer complaints and recommend corrective actions
Lead root cause analysis and corrective action programs
Ensure document and record control compliance
Collaborate with leadership to align quality objectives
Participate in meetings and training
Communicate effectively in English
Perform other duties as assigned
Job Requirements:
Strong knowledge of QMS including API/ISO standards
Experience leading quality functions in manufacturing or oil & gas
Strong leadership and team management
Excellent communication skills
Ability to analyze data and drive improvements
Experience with audits and compliance
Ability to work independently
Strong organizational skills
Proficiency in Microsoft Office
Ability to travel
Minimum Qualifications:
Bachelor’s degree or equivalent experience
Management experience in quality assurance/control
Experience in manufacturing or oil & gas preferred
Experience with API/ISO certifications preferred
Experience managing teams
Experience in audits preferred
Additional Details:
This position operates across multiple manufacturing locations in North America and requires regular travel. The role is critical in ensuring consistent quality standards, compliance, and continuous improvement across all sites.