Regional Field Service Manager

Emerson

Houston, TX

LOCATION

Job Description

As posted by the hiring company

Job Overview:

Join Emerson and make an impact! We’re looking for a Regional Field Services Manager to lead our North America Measurement Solutions field service team, based remotely in the Gulf Coast region. In this role, you’ll support and guide a team of field service technicians, helping deliver high-quality measurement solutions safely, on time, and with excellence.

In This Role, Your Responsibilities Will Be:

Champion Emerson's Environmental, Health, and Safety philosophy to ensure a safe working environment for your team. You are responsible for ensuring that your direct reports are fully trained and follow all policies, procedures and practices for safety and compliance.
Ensure field technicians are trained, certified, and maintain technical proficiencies to match the local market.
Develop and implement business plans to grow the service offerings and capacity of the field services team that align with the overall Measurement Solutions business and financial plan.
Be responsible for the Talent Management process in the region, including talent acquisition, employee development and recognition, and supporting inclusion efforts.
Own the daily operations for a team of field service personnel, including handling daily dispatch schedules and work assignments, and providing clear communication on matters such as business conditions, goals and trends. This includes cross-coordination with other regional leaders and managers.
Work closely with the Emerson Sales Channel and Impact Partner network to drive improvements and explore new business opportunities. This could include supporting contract negotiations.
Drive quality and continuous improvement in execution of field services.

Who You Are:

You use customer insights to drive and guide the development of new offerings. You build and implement plans that accurately prioritize resources. You create teamwork allowing others across the organization to achieve shared objectives. You provide calmness and efficiency, even when things are unclear.

For This Role, You Will Need:

Bachelor’s degree
5+ years related experience
Experience supervising, mentoring, or guiding employees
Travel Requirement: Willing and able to travel domestically up to 25-40%
Legal Authorization: Must be authorized to work in the United States

Preferred Qualifications That Set You Apart:

Bachelor’s degree in Business, Instrumentation, Electrical, Electronics, Chemical, Mechanical, Control, Computer Engineering, and Engineering Management is preferred with equivalent experience considered.
Experience in service leadership, with a focus on leading technical field personnel within large, matrixed organizations
Technical proficiency on lifecycle services, including knowledge of competitor offerings and market positioning. Knowledge of the automation industry, including instrumentation and control. Experience with Emerson or Impact Partner products is a plus.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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