The Regional Digital Lead Management Specialist is responsible for supporting and advancing our overall digital lead management capabilities with a focus on North America. This role supports business outcomes including customer expansion & net-new Lead generation (demand creation) and customer value scale across the digital ecosystem and supports the digital enablement of the business.
This role presents a unique opportunity to partner with a broad range of Sales, Digital, Marketing, and IT partners in a vibrant setting. Whether you’re a recent graduate or looking to take your career to the next-level, Arrow Electronics’ Halifax office offers a unique opportunity to build a strong foundation for long-term professional success. You’ll strengthen your business acumen while developing project coordination, stakeholder management, data-driven decision making, and cross-functional collaboration skills as you work with colleagues across Sales, Digital, Marketing, Account Management, Customer Success, IT and other business functions. Working in Arrow Electronics Global Components business in Halifax (hybrid), you‘ll gain broad exposure to the people, processes and technology that drive international business, building experience that can accelerate your career and open doors across Arrow Electronics.
What You Will Be Doing:
Partner with regional Sales and Business development teams to drive understanding and adoption of existing lead management capabilities, processes and best practices, including platforms that enable overall optimization of the end-to-end lead management system.
Support region-level performance monitoring and analysis.
Participate in global working groups to share regional insights, represent the voice of regional Sales and Business development teams, and collaborate on enterprise-wide improvements to lead management capabilities.
Guide regional teams through changes in processes or technologies, addressing resistance and ensuring smooth adoption.
Support the identification, design, build and roll-out of enhanced lead management capabilities, and optimized processes, that enable:
Lead identification and qualification
Automated nurturing
Optimal assignment and movement of leads through the pipeline
Sales enablement through 360-degree view of and activation around customer behavioral signals
Support marketing and sales to collaborate and align on common strategies and a unified approach
An analytical mindset
Continuous improvement and optimization of end-to-end process across teams, systems and platforms
What We Are Looking For:
Digital & Sales Partnership: Working knowledge of lead management or sales enablement practices and tools, ideally in a B2B setting
Digital & IT Partnership: Demonstrated ability to influence and align thinking across teams
General knowledge of marketing and sales enablement tools, technologies, and platforms. For example: Salesforce.com (CRM), Eloqua (Marketing Automation).
Experience working alongside both business and technical teams to prioritize, design, and manage operations that drive business value, enhance operational efficiency, and support long-term organizational goals.
Effective Communication: A track record of presenting digital, sales and marketing enablement strategies, insights and related topics. Comfortable with public speaking and facilitating group sessions. Clear communicator with ability to simplify and effectively communicate complex concepts
Collaboration: Excellent collaboration skills working with internal and external stakeholders and across different functional areas. High degree of personal integrity; culturally sensitive & empathetic.
Work Arrangement:
Hybrid: 3 days in office/2 days work from home
What’s In It For You?
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance
Comprehensive benefits: medical, dental, and RRSP matching program
Paid Time Off (including sick, holiday, vacation, etc.)
Short-Term/Long-Term Disability Insurance
Supplemental Life and AD&D Insurance available
Professional growth opportunities.
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
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