BASIC PURPOSE:
Handles front desk reception duties and provides administrative support to the Human Resources Department. |
POSITION RESPONSIBILITIES:
- Answer all incoming calls at operator station in a professional manner.
- Locate company personnel when requested via telephone, email or hangar pager.
- Log all persons visiting facility including vendors, customers and applicants.
- Take messages for administration and make sure they get distributed.
- Distribute, collect and ensure proper completion of application for employment. Scans application into the personnel drive for future use if necessary.
- Opens, sorts, and distributes incoming mail to proper departments/employee mailboxes.
- Perform filing, typing and copying duty tasks, which may be required time to time by administration managers.
- Collect request for office supplies from different departments. Obtain purchase approval and purchase supplies as authorized. Maintain, distribute and organize office supplies as well as maintain office supply closet.
- Assist the Human Resources Department in various duties as may be required.
- Schedule equipment building repairs as may be requested with proper approval (copy machines, laser printers, etc) ensure prompt actions.
- Receive and distribute incoming and outgoing faxes to the proper personnel or department.
- Schedule trash pickup by Waste Management when requested.
- Maintain a professional business like atmosphere in the reception area, and present an image, which represents the company’s best interest.
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DIMENSIONS:
Receives approximately 25 visitors and 50 calls, including employee requests per day. |
NATURE AND SCOPE:
The incumbent works under the direct supervision of the Director, Human Resources. |
KNOWLEDGE AND EXPERIENCE:
EDUCATION: High School Diploma or equivalent is required. EXPERIENCE: 2 years experience in a general receptionist/administrative function is required. KNOWLEDGE & SKILLS: - Basic level skill set of Microsoft Office Suite.
- Good written and verbal communication skills in order to interact with applicants, employees, contractors and visitors. Fluency in Spanish both written and verbal is preferred.
- Must maintain confidentiality of information at all times.
- Excellent organizational skills in order to handle multiple tasks are a must.
- Ability to prioritize while meeting strict deadlines and maintaining high quality of work.
- Must be able to work well under pressure and in a fast paced environment.
- Must be extremely accurate and detail oriented in order to maintain high standards of accuracy when entering information in the HRIS system.
Must be able to assist the H.R. Department and employees as priorities and deadlines change. PHYSICAL REQUIREMENTS: | 0%-24% | 25%-49% | 50%-74% | 75%-100% | Visual Acuity (including color perception): | | | | | Hearing: | | | | | Lifting/pulling/pushing (specify any particular weight requirements): | | | | | Grasping/feeling: | | | | | Climbing/stooping/kneeling: | | | | |
WORKING CONDITIONS: - The work is performed in an air-conditioned pleasant office environment.
- Must be able to lift and push 30 lbs. of force in order to move files and office supplies.
- Must be able to climb, stoop and kneel in order to organize office supplies
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