Job Description

Description

Summary 

Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. 

Provide all instructions related to job search, job retention, resume writing, and mock interview, Reporting directly to the Program Manager. Develop training material and programs that result in career pathways for program participants. 

Job Responsibilities 

• Training 

• Directly responsible for all classroom curriculum, including resume writing, resume submission, and mock interview classes. 

• Participate in the development of new training and programs designed to increase employment opportunities for program participants. 

• Perform job search training, resume and interview preparations with program participants 

• Directly responsible for conducting employment readiness 1:1 with each client bi-weekly for those assigned to you 

• Caseload Management 

• Responsible for conducting weekly Case Management meetings, coordinating with Case Managers and Peer Mentors to ensure program participants are adequately prepared for job search in a timely manner. 

• May transport program participants to job interviews 

• Report to the Program Manager all progress and participant or staff related issues 

• Submit data and activity reports when needed 

• Connect and Guide 

• Directly responsible for job placement of all program participants assigned 

• Responsible for job placement of participants and meeting the proposed outcomes 

• Ensure smooth transition for participants in subsidized employment to permanent employment 

• Advocate on behalf of program participants with employers 

• Closely monitor all program participants job search activity 

• Implement & guide goals outlined in the Individual Service Plan for each program participant 

• Represent Goodwill Silicon Valley 

• Represent Mission Services and Goodwill in the community through participation in appropriate organizations and networking events 

• Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing. 

Qualifications

Preferred Qualifications/Experience 

• Bachelor's Degree in Business or related field with strong communication skills.  Preferably possess vehicle, insurance, CDL and excellent driving record. computer literacy and knowledge of MS office required. 

Equipment Used 

• Computer, telephone, copy and FAX machines 

Aptitudes/skills/temperament 

• To possess good oral and written communication skills. 

• General learning ability. The ability to “catch on” or understand instructions and their underlying principles. 

• The ability to reason and make judgments. 

• Ability to understand meaning of words and ideas associated with them and to use them effectively; to comprehend language; to understand relationships between words; to understand the meanings of whole sentences and paragraphs; to present information or ideas clearly. 

• Being willing to accept responsibility for the direction, control or planning of an activity. 

• Being able to influence peoples’ opinions, attitudes or judgments about ideas or things. 

• Having an analytical mind. 

• Being able to guide people beyond giving and receiving instructions. 

• Being respectful of and conforming to set limits, tolerances, and standards. 

• Being able to keep calm and collected in unusual or dangerous situations and to work under adverse conditions if necessary. 

Working conditions 

• The job is performed indoors in a climatically controlled setting in cooperation with co-workers. There is regular contact with the public, business, and community agencies. The position requires minimal supervision. 

Emotional Effort 

• Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork. 

Physical requirements 

• The job involves sedentary and light work. Light work requires lifting no more than 20 lbs and frequent lifting and or carrying items weighing 10 lbs. 

• Light work differs from sedentary work in that it requires substantially more walking and standing and the lifting required is frequent; or that repetitive manipulation of clothing or other items while seated or standing is frequent. 

Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law