Job Description

POSITION SUMMARY    

The ideal candidate should have steady work history that shows commitment, quality, and reliability to their work. The Quality Technician will be responsible for ensuring a high level of quality is maintained throughout the process. You must have the ability to work to a high standard of safety and quality in a fast-paced environment. 

RESPONSIBILITIES  

Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal. 

Utilize the NCR process and 8D approach to building quality into the processes including but not limited to: 

Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.    

Expeditiously Initiate, Manage-by-Priority, and Close out NCR’s.   

Escalate repeated non-conformances or advanced level problems to QA Engineers. 

Ensures a quality product is passed through all stations. 

Identifies opportunities to build quality into the products and processes. 

Works closely with engineering, production, safety, vendors to ensure product compliance. 

Engage in any improvements which seek to drive the COPQ down. 

Supports Quality Engineering with root cause investigation and corrective action implementation. 

Updates customer issue responses within customer portal and/or NCR system to support communication and feedback on reported issues. 

 QUALIFICATIONS :

Minimum Job Qualifications:  

2-5 years' experience using measuring tools (calipers, micrometers, and/or tape measures) to do in-depth quality checks. 

Excellent communication skills, both verbal and written, and strong attention to detail. 

Ability to work as a member of a team in a team-oriented environment. 

Ability to plan and organize your responsibilities according to needs of the company. 

Ability to make decision and self-pace your work. Strong prioritization skills. 

Demonstrated problem-solving ability in an organized manner using 8D/NCR methodology.  

Experience with Data Collection.   

Ability to read engineering drawings and measure or test product to determine conformance.   

Proficient in Microsoft Word and Excel.   

Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.   

Must act in the best interest of Vertiv to clients and suppliers.  

Must have an employment track record consistent with Vertiv Internal Job Posting standards. 

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Preferred Qualifications:  

Quality related certifications and training (Lean Manufacturing, Six Sigma, Kaizen, Calibration, 9-hour Quality Technician, etc.) 

Trained Internal Auditor and experience auditing to internal and ISO standards. 

 EDUCATION AND CERTIFICATIONS 

High School Diploma or GED 

PHYSICAL REQUIREMENTS 

Light Lifting (5 Ibs.-25 Ibs.) 

Frequent Standing 

Frequent kneeling / crawling / stooping  

Frequent bending / twisting 

ENVIRONMENTAL DEMANDS 

Noise Level (Low/Medium) 

Working around moving machinery (fork-lifts, tractors) 

Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) 

Work outdoors (no effective protection from weather) 

TRAVEL TIME REQUIRED  

none 

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.