Job Description

Description

Summary:

The Quality Technician is responsible for investigating material issues that arise during manufacturing. This role supports internal customers with quality concerns, containment and replenishment of suspect material: evaluate suspect Returned Material and support the plant to meet key Metrics.

Essential Duties and Responsibilities:

• Create and maintain quality control documents and control procedures for incoming parts and materials as well as in-process products/components.
• Assist Supervisor and lines in the investigation of quality related problems involving analyzing, measuring suspect materials.
• Investigate and document proposals for quality improvements or enhancements that lead to an improved quality level of factory performance.
• Assist Supervisor and receiving inspection in the determination of usability or non-usability of non-conforming material at incoming inspection.
• Provides general technical support and training for production personnel as well as QC operators.
• Provides timely and quality services and support to all internal and external customers. Independently seeks and identifies problems and constraints affecting plant objectives.
• Develops creative and effective solutions for opportunities identified.
• Assists in upkeep of plant documentation systems ( tool and calibration logs, etc.)
• Work on other projects as assigned by the Supervisor, performing the necessary investigation and study to bring the projects to successful completion.
• Maintains an effective dialogue with all employees to foster good employee morale.
• Maintain all calibration equipment and required documentation.
• Files claims with UPS and FedEx for damaged and missing product
• Performs first article evaluations and works with line leads to get parts tested

Key Performance Indicators (KPI’s):

• improve existing processes/quality checks to prevent defective products from shipping to achieve Defect Material Rates (DMRs) below plant target.
• Drive/demonstrate safe behaviors to meet or exceed the plant’s OSHA recordable incident rate. All accidents can be prevented.
• Provide production support to achieve the plant's First Pass Yield goals.
• Contribute to scrap reduction goal by inspecting all incoming material and ensuring it meets the quality standards. Prevents bad parts from being taken to the lines.  

Requirements

Required Skills / Experience / Competencies:

• A minimum of 3 years of practical experience in Quality Control or equivalent is required.  
• Possess thorough knowledge of QC measuring instruments and gages.
• Ability to understand or determine engineering design concepts and intentions in addition to literal written specifications.
• Capable of working independently with little direct supervision. Possess organizational and planning ability.
• Practical work/educational experience with computers: word processing and spreadsheets.

Physical/Mental Essential Functions:

• Occasional travel to corporate site in Michigan City, IN.
• General understanding/usage QC tools as well as Microsoft Office 365
• Ability to identify, communicate, and help prevent potential issues (8D approach).
• Ability to follow a set of procedures or sequences.
• Lifting of product, frequent standing and bending.
• Work Conditions:
• Work in a plant environment. Some areas are narrow and difficult to maneuver.
• Work hours are from 7:00 am until 3:30 pm.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment and the position remains at-will.

DwyerOmega. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law.