Job Description

Position Summary

We are seeking a hands-on Quality Technician Supervisor to lead quality inspection activities and support quality initiatives within a fast-paced manufacturing environment. This role is responsible for supervising quality technicians and inspectors, ensuring compliance with customer and company quality standards, driving continuous improvement efforts, and working closely with production and engineering teams to resolve quality concerns.

The ideal candidate will have experience in manufacturing quality systems, root cause analysis, corrective actions, and team leadership. This position plays a key role in maintaining product quality, reducing defects, improving processes, and supporting customer satisfaction.

Responsibilities

• Lead and support Quality Technicians and Inspectors on assigned shift
• Ensure products meet customer specifications, quality requirements, and internal standards
• Perform and oversee inspections, testing, and quality documentation activities
• Investigate non-conformances, customer complaints, and internal quality issues
• Facilitate root cause analysis and corrective/preventive action activities
• Monitor quality metrics and identify opportunities for process improvement
• Support internal audits, customer audits, and quality system compliance efforts
• Partner with Production, Engineering, and Operations to improve quality performance
• Train and mentor employees on inspection methods, quality procedures, and best practices
• Maintain accurate quality records and documentation

Qualifications

• High school diploma or GED required
• 3+ years of quality experience in a manufacturing environment
• Previous leadership, supervisory, or team lead experience
• Experience using precision measuring instruments and inspection equipment
• Working knowledge of ISO 9001 quality management systems
• Strong communication, organizational, and problem-solving skills

Preferred Qualifications

• Associate degree in Quality, Manufacturing, Engineering, or related field
• ASQ Certified Quality Technician (CQT), Certified Quality Inspector (CQI), or similar certification
• Experience in metal stamping, welding, automotive, or Tier 1 manufacturing environments
• Knowledge of PPAP, APQP, FMEA, Control Plans, SPC, and corrective action processes
• Ability to read blueprints, GD&T, and engineering specifications
• Experience conducting audits and supporting quality system compliance

Skills

• Leadership and team development
• Root Cause Analysis (5 Why, Fishbone, Corrective Actions)
• Quality Auditing and Documentation
• Blueprint Reading and GD&T Interpretation
• Precision Measurement and Metrology
• ISO 9001 Quality Systems
• Continuous Improvement
• Problem Solving and Cross-Functional Collaboration

You should be proficient in:

• GD&T
• Continuous Improvement
• Process Failure Mode and Effects Analysis (PFMEA)
• 5 Why (Root Cause Analysis Method)
• Advanced Product Quality Planning (APQP)
• Standard Operating Procedures (SOPs)
• Kaizen
• Mechanical Testing
• Metal Stamping & Forming (Progressive Die)
• Good Manufacturing Practices (GMP)
• PPAP Process Experience
• Root Cause Analysis
• Blueprint Reading
• IATF 16949
• ISO 9001
• Tier-1 Automtotive
• Welding