Job Description

Primary Purpose

With minimal supervision, the Quality Manager directs plant quality assurance efforts with emphasis on identification and solution of process, material or labor problems that could compromise plant and division quality commitments. Trains staff and applies analytical and statistical analyses to achieve required quality results. Provides customer and supplier contacts relating to quality performance of a technical nature.

Responsibilities and Duties

• Plant reporting systems

  • Accountable for Plant Quality Control Systems to insure that controls are functioning in the areas of process, purchased material and final product quality to maintain internal and external quality costs while ensuring customer expectations are met

  • Manages Quality Assurance Systems to include the maintenance of warranty data, in-plant scrap data, compliance data, SNR’s, customer concerns, etc.

• Customer issues, 8D’s

  • Provide customer responses as per customer expectations

  • Interface with customers both OEM and aftermarket to resolve quality issues/concerns

• Daily QA practices

  • Work with plant cross functional teams

  • Facilitate and Support problem solving on preventative/corrective action for resolution of issues or concerns related to quality

  • Coordinate cross functional efforts and provide internal direction to ensure timely completion of assignments

  • Provide oversite and drive compliance to CSR requirements

  • Monitor quality reports to identify problems

  • Perform special studies and analyses at the request of Plant or Division management

  • Contact customers or suppliers regarding resolution of quality or product liability problems of a technical nature (includes customers and supplier visits)

  • Accountable for disposition of defective materials and manage the QOS system management

  • Performs special studies and analyses at the request of plant or division management

• Change management

  • Facilitate and ensure compliance with customer change management notifications and approval requirements. Verify customer submission packages meet customer expectations and are correctly formatted in advance of customer submissions

  • Administer and sign-off on existing/new process changes/implementation

• PPAP

  • Preparation and submission of PPAP documentation to customer as needed

• Managerial

  • Direct or assist in the selection, hiring and training of Quality Engineers and Quality Technicians

  • Reports on Quality at all Plant Management reviews

  • Drives Cost of Quality improvements. Project management in areas involving Quality

  • Assures QS and ISO requirements are met. Acts as Plant representative during audits

  • Manages and directs the activities of the Plant Quality Technicians

  • Submits required monthly reports to Milwaukee (QOS, Environmental, Purchasing)

  • Administers and signs-off existing/new process specifications (SCO/DCO system, Control Plan)

  • Responsible for plant Quality Control systems to insure that controls are functioning in the areas of process, purchased material and final product quality to maintain internal and external quality costs while ensuring customer expectations are met

  • Supervises preparation of all quality reports and analyzes reports to identify problems. Assists plant management to achieve desired results.

  • Contacts customers or suppliers regarding resolution of quality or product liability problems of a technical nature (includes customers and supplier visits).

  • Responsible for disposition of defective materials

  • Project management in areas involving Quality

Qualifications

• Bachelor’s degree in Engineering or other technical field

• 5+ years of QA management experience in a manufacturing environment; automotive highly preferred, plastic injection molding highly preferred

• 5+ years of experience in customer support / communication role demonstrating effective customer skills in all areas of communications

• Knowledgeable in program launch processes and CSR

• Statistics background

• Proficient in Excel, Power point, Program Manager

• Experience in ISO9001, IATF, PPAP, SPC and other quality standards. Experience in standards and facilitating continuous improvement using formal quality methodology and tools

• Demonstrated ability to effectively lead a QA Team within a manufacturing environment; automotive preferred

What you get:

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire

• Tuition reimbursement, perks, and discounts

• Parental and caregiver leave programs

• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

• Global market strength and worldwide market share leadership

• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

• Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.

Who we are:
Clarios is the force behind the world’s most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we’re not just making batteries; we’re shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities.

Veterans/Military Spouses:
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion—where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.