Job Description

Description

Quality Manager

Springfield, MO

Description

Position Summary: 

The Quality Manager leads the Quality team with implementation of company-wide operations procedures and process to support the overall Quality Assurance plan.  This role support Quality improvement throughout the shop floor and within the team concept. Participate as cross-functional team member within assigned goal oriented team responsibility.    

Responsibilities: 

• Oversee all Quality staff.
• Coach, develop and provide guidance to Quality staff. 
• Ensure cross-training of all Quality staff, so that all internal and external (service/installation) needs can be met. 
• Drive efficiency and productivity within the team. 
• Review and evaluate site Quality staff performance.
• Support and maintain ABEC Key Initiatives and Core Values. 
• Support and maintain the ABEC Quality program. 
• Maintain and ensure compliance to ABEC Standard Operating Procedures (SOPs). 
• Support and maintain ABEC quality practices and guidelines, including best industry practices such a Good Documentation Practices (GDP). 
• Participate in internal, process and mock customer audits, as directed. 
• Perform vendor qualification or re-qualification audits, as directed. 
• Coordinate 3rd party audits of specified site as directed (ASME, National Board, etc.). 
• Coordinate and support Customer audits of the ABEC site, as directed.  
• Site liaison with Authorized Inspection (AI) Agency personnel (Vessel Manufacturing sites only). 
• Coordinate team involvement in Pre-FAT, FAT, SAT, and IQ/OQ activities as required. 
• Corrective Action & Preventive Action (CAPA).
• Coordinate assigned CAPA activities (Root cause analysis, short & long term corrective and preventive actions).
• Serve as a site CAPA mentor for assigned champions from other functions. 
• Coordinate assigned Continuous Improvement initiatives, driving both cost and process improvements. 
• Coordinate Quality System Change Management assignments as directed. 
• Coordinate calibration activities at specified ABEC facility. 
• Report to the Global Director of Quality the status and metrics of the quality program for the specific site. 
• First Pass Yields (from monitored Mfg. Processes).  
• Turnover Package (TOP) Audits.
• ECN Reviews.
• MRB cycle times. 
• Receiving Inspections.
• Trend analysis of FAT/SAT punch list items. 
• Maintain documents in ABEC archives. 
• Execute other tasks as assigned. 
• Ability to travel when required.

Requirements

 Required

• Bachelor’s Degree in an Engineering discipline or related Science field (ex. Chemistry, Metallurgy).
• Minimum 5 years post graduate work in a Quality or Validation fields. 
• Minimum of 5 years of leadership experience in a manufacturing environment. 
• Proven ability to lead, supervise and coach a team of 10 quality staff. 
• Report to the Global Director of Quality the status and KPI metrics of the quality program for specific site such as First pass Yields (from monitored Mfg. Processes).
• Turnover Package (TOP)Audits, ECN Review, MRB cycle times, Receiving Inspections, Trend Analysis of FAT/SAT punch list items. 
• Experience with Corrective Action and Preventive Action (CAPA) is required. 
• Coordinate assigned CAPA activities (Root cause analysis, short and long term corrective and preventive action). 
• Certifications in cGMP, ISO 9000, ASME, BPV or equivalent is required. 
• Must be able to travel domestically and internationally. 

Preferred

• Review and evaluate site quality staff performance experience is preferred. 
• Experience with Site Liaison with authorized inspection (AI) Agency personnel (Vessel Manufacturing sites only) is preferred. 
• ASQ CQE, ASQ, CQM and Six Sigma would be a plus.