Job Description

Position:                                       Quality Manager

Department:                                Quality Department

Reports To:                                 Operations Manager

FLSA Status: Exempt

Role Description:

This position is responsible for Developing/Supporting plans and directing activities related with development, application, and maintenance of Inspections, quality standards, customer satisfaction, and operating systems compliance.  This position has responsibility over the Globe Tech, Plymouth, MI operations.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. Also, additional job duties may be assigned.

Proficiency in 

• Manufacturing excellence in metal stampings, metal fabrication, Mig, resistance, and laser welding, metal structure assembly, mechanical testing methodology, with ferrous and non-ferrous materials.
• Lead all actions regarding Cost of Poor-Quality activities, external and internal PPM measures, customer score card accuracy, and external and internal corrective action initiatives throughout the entire manufacturing process, including supplier concerns
• Lead the process for maintaining a strong internal Process Auditing system
• Lead the process for maintaining all quality related certifications (IATF, ISO, & AS9100)
• Ensure good standing with all customer requirements related to quality performance
• Travel to customer and supplier facilities proactively and reactively, based on the nature of the situation 
• Lead daily communication of customer satisfaction to the production management team, as well as hourly personnel as needed in daily production meeting
• Lead the disposition of non-conforming material on a perpetual basis, using the MRB methodology.  Support the entire plants involvement to successfully maintain a manageable environment
• Support the process of dimensional layout and evaluation of production parts, samples, and prototypes as required by the quality system.   Provide feedback on dimensional concerns to the tool room, engineering and manufacturing
• Lead your team of Quality Engineers and Quality Technicians to effectively drive Root Cause analysis with direct communication of the results to Globe-Tech’s customers.  Support of corrective action development and effective implementation
• Work with production associates to assure the proper usage of measurement instruments on the production floor
• Maintain the gage calibration system
• Assist in the design and development of new quality gages and equipment
• Perform special quality studies as required by management and customer requirements
• Write reports for customer review and create presentations and present to customer and management when required
• Create and maintain all required documents for PPAP as well as lead APQP on new programs with program management. Including supplier requirements and approval of new suppliers with purchasing
• Lead all APQP activities from feasibility reviews to successful new product quality launch, including customer buy offs as required with DCMA / DOD
• Ensure safe launch requirements are achieved on all new product launches
• Maintain a clean and organized work environment at all times
• Perform other work-related duties as assigned
• Assist in the Die Tryout Process
• Assist on the floor for all manufacturing processes
• Create/Update Control plans for all manufacturing products
• Create/update FMEAs for all manufacturing products
• Lead QOS monthly meetings (management review) and ensure all slides are completed and turned in on time from all department heads

Expectations

Employees are expected to follow all standards listed below:

• Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job
• Organize and maintain efficiency of personal work area
• Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management
• Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives
• Consistently adhere to and support company policies and procedures, including ISO14001, IATF16949, ISO 9001 and safety regulations
  • Accept instructions and duties in a positive manner
• Treat all co-workers with dignity and respect
• Knowledge of all applicable document control procedures
• Actively support the Globe Tech values 

Work Environment

Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees also may be subject to certain environments such as working near loud moving mechanical parts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following environments include: 

• Risk of electrical shock                                              
• Vibration                                                                                       

Noise Level

The noise level in the working environment will be light where there is little to no traffic with computers and printers.

Physical Demands 

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands include: 

• Standing                        
• Walking                         
• Sitting                             
• Use hands to finger, handle or feel           
• Reach with hands and arms      
• Climb or balance                         
• Stop, kneel, crouch, or crawl                     
• Talk or hear  
• Weight more than 100 pounds with a crane.

Special Vision Requirements

• Close vision (clear vision at 20 inches or less).
• Distance vision (clear vision at 20 feet or more).
• Color vision (ability to identify and distinguish colors).
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Education/Experience/Certifications:

To effectively carry out duties and responsibilities in the job position the following education, experience, or certifications are preferred:

Education:  

• Bachelor’s degree (B.A. or B.S.) from four-year College or University

Experience:

• Three years related experience and/or training in manufacturing excellence metal stampings, fabrication, Mig welding, metal structure assembly, mechanical testing methodology, with ferrous and non-ferrous materials. 

Certifications:

• American Society for Quality CQE, CQA, SSGB, SSBB encouraged  

Additional Skills Required:

To effectively carry out duties and responsibilities in the job position the following skills are required:

CMM skills:

• Proficient with PcDmis (Programming and running) encouraged
• Proficient with Datapage /Dataview encouraged
• Read / Comprehend: Part Print - GD&T / Gages / CAD required

Computer skills:

• Experience with basic computer systems
• Must be able to use Excel, Word, Outlook, and basic office equipment

Communication skills:

• Speak effectively with fellow employees or customers
• Read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Mathematical skills:

• Apply mathematical skills including addition, subtraction, multiplication, and division, as well as basic algebra

Other Skills:

• Certified lead auditor for IATF, ISO: 9001, ISO: 1400, AS9100
• AIAG Core tools Certified
• Detail oriented
• Layered Process audits Certified
• GD&T Expert
• Understanding of Blank/Progressive/Transfer Dies
• Designs of Tools for Blank/Progressive/transfer Dies
• Forming / Simulation Analysis review
• Maintaining the “First/Last piece off” review of parts
• Organized and able to meet deadlines while performing multiple duties
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Benefits

Globe-Tech offers a competitive wage, solid opportunity, and a career path to success. We offer comprehensive benefits such as medical, dental, vision, life insurance, short-term and long-term disability, 401 (k) program, and free membership to local gym.

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