Job Description

Overview

We are seeking a dedicated and detail-oriented Quality Manager to join our team in Kentwood, MI. In this role, you will play a crucial part in ensuring that our products meet the highest quality standards while fostering a culture of continuous improvement. If you are passionate about quality assurance and have a knack for problem-solving, we would love to hear from you!

Responsibilities

• Lead and support the activities of the Performance Structures Division in the development and improvement of Quality Management system that meets IATF16949 requirements

• Plan, develop, implement, train, and assess the effectiveness of quality systems to improve internal and outgoing product quality that will achieve higher levels of customer satisfaction.

• Interact with all functional areas in the company to assure seamless processes are in place that are effective and efficient to meet the quality standards and expectations set by the customer.

• Monitor current (or develop new) quality metrics to assess and assure processes are not only in compliance but also functioning as planned.

• Take an active role in identifying quality issues, non-conformances and lead corrective action of those issues ensuring that quality meets or exceeds customer requirements.

• Able to lead, develop and direct a cross functional team of Engineers and Technicians.

• Effectively analyze data and drive issues to root cause.

• Proficient in using excel and power point.

• Six Sigma Green Belt or Black Belt certification a plus.

• Responsible for the audit function and leads efforts to achieve compliance with any new quality standards that new and existing customers require.

• Lead all internal and external audits to ensure compliance to IATF TS16949 standards.

• Have knowledge on the IATF standards and have worked with Registrars.

• Ensure compliance to ISO14001 standard.

• Participate in daily/weekly/monthly management Key Performance Indicators (KPI) reviews preparing RCCAs as needed.

• Work directly with customers and present quality data, describe root causes, understand our manufacturing processes, and communicate effective plans.

• Responsible for initiating corrective actions (CAR’s) both internally and externally to suppliers.

• Work effectively across cross functional teams and support the Advanced Product Quality Planning (APQP) process.

Qualifications

• Bachelor's degree in Quality Management, Engineering, or a related field.
• Minimum of 5 years of experience in quality management or assurance roles.
• Strong knowledge of quality management systems (e.g., ISO 9001) specifically IATF 16949.
• Proficient in data analysis and quality improvement methodologies (e.g., Six Sigma, Lean).
• Excellent communication and interpersonal skills.
• Strong leadership abilities and a collaborative mindset.
• Detail-oriented with a commitment to excellence.
• Ability to thrive in a fast-paced environment and manage multiple priorities.