Job Description

Department:                          Quality

Reports to:                             Director of Quality

Employment Status:             Salaried Exempt

Benefits:

• 3 medical plans to choose from.
• Optional voluntary benefits – Dental, Vision, Life, Accident insurance and more. The company pays for a portion of these benefits.
• 401k Retirement Plan- Company matching.
• Quarterly Profit-Sharing Bonus.
• Casual Dress Code (Jeans, t-shirts, shorts, sweatshirts... ect)
• Paid Time Off- Prorated during employees first year of employment.
• Annual $100 shoe allowance for safety toed shoes. 
• Matrix- Employee Assistance Program.

Qualifications:

The Quality Manager is responsible for setting the strategic vision for the Company as it relates to quality, while leading a team of high performers within the Quality department. The ideal Quality Manager is able to work with individuals throughout the organization to design, implement, and monitor the Company’s quality system. The Quality Manager is expected to foster deep relationships with customers and will have a direct line of communication with customers to design quality programs and resolve quality issues.  In addition, the Quality Manager will be deeply involved with new product launches to ensure all quality criteria is considered and implemented to ensure successful new product introductions.

This individual must also be a great leader and able to communicate with both the executive leadership team and production floor associates.  Being a team player and a leader focused on talent development is vitally important in this growing and dynamic company.  The Company’s mission is to become an irresistible company to its customers, associates, and community. In fulfilling this mission, the Company highly values employee engagement and strives to promote a culture of team and individual success, while maintaining a healthy work-life balance.

The ideal candidate is positive, confident, passionate and able to multi-task in a fast-paced, 24/7 manufacturing environment.  Precise and articulate written and oral communication skills, along with the ability to speak clearly and persuasively in positive or negative situations are keys to success within the Quality Manager role. Working with other departments and associates of all levels of the Company is a critical aspect of the role.   In doing so, the individual must be able to form strong relationships with individuals from all areas of the Company and leverage those to achieve departmental and Company objectives. 

Essential Duties and Responsibilities:

• Lead the quality department in the determination and execution of the strategic direction of the department in support of overall corporate goals.
• Provide status updates on the Company’s quality systems to executive management and the Board of Advisors, as requested.
• Investigate emerging trends and technologies to ensure the constant advancement of the Company’s quality systems and processes.
• Lead problem investigations and drive corrective actions for internal and external quality complaints.
• Lead the development of quality system and process documentation. 
• Serve as a primary point of contact for key customers while developing relationships at various levels within a customer’s organization.
• Participate in Customer visits to build relationships, demonstrate Company capabilities and/or address quality issues
• Participate in routine communications with customers regarding complaint investigations and resolutions. 
• Lead the design of quality programs and assist in the overall project management for new product launches
• Be in daily communication with manufacturing management/supervision to ensure conformance to quality systems as well as drive corrective actions. 
• Assist in the training of manufacturing personnel on the plant floor quality systems. 
• Maintain an effective working relationship within and between Company departments.
• Ability to wear required PPE. 

Skills, Qualifications, Education and/or Relevant Experience:

Required

• Four-year Bachelor’s degree in engineering or related technical discipline.
• Ability to use of standard measurement equipment (e.g. micrometer, caliper, spectrophotometer, etc.)
• Experience with, and working understanding of: 
• ERP systems and other quality related computer programs  
• Part print reading
• Statistical Process Control
• Six Sigma techniques
• 3 years of professional experience

Preferred

• Experience in a manufacturing environment
• Excellent problem-solving abilities and mathematical aptitude
• Strong computer skills including Microsoft applications

Desired

• Experience with programming advanced measurement equipment (e.g. 360 degree laser measurement systems)

Supervisory Responsibilities:

3 quality engineeres, quality inspection coordinator, and quality lab technician.

Engineered Profiles LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.