Quality Manager

ATACO Steel Products | Cedarburg, Wisconsin

Position Summary

ATACO Steel Products is a family-owned metal stamping and fabrication company located in Cedarburg, Wisconsin. We partner with industry-leading customers to deliver high-quality, precision-manufactured components.

We are seeking an experienced Quality Manager to lead our Quality department, oversee and continuously improve our Quality Management System (QMS), and ensure compliance with ISO 9001:2015 and customer-specific requirements.

This is an excellent opportunity for a hands-on quality professional who enjoys solving problems, developing employees, driving continuous improvement, and collaborating directly with customers, suppliers, and internal teams. As a single-location manufacturer, ATACO offers the opportunity to make a meaningful, visible impact across the organization while strengthening our quality systems and culture.

The ideal candidate combines strong technical quality expertise with effective leadership, sound judgment, and a commitment to operational excellence.

Key Responsibilities

Quality Leadership and Team Development

• Lead, maintain, and continuously improve ATACO's Quality Management System.
• Supervise, coach, mentor, and develop Quality department employees while directing daily activities and priorities.
• Promote a culture of quality, accountability, teamwork, and continuous improvement throughout the organization.
• Maintain a visible presence on the manufacturing floor and collaborate with Production, Engineering, and other departments to resolve quality concerns.

Quality Systems and Compliance

• Ensure compliance with ISO 9001:2015, customer-specific requirements, and internal quality standards.
• Develop and maintain quality procedures, inspection methods, testing requirements, control plans, and product specifications.
• Plan and lead internal, customer, and quality system audits, ensuring corrective actions are completed effectively and on time.
• Manage quality-related ERP system functions and monitor quality metrics to identify trends, assess performance, and drive improvement.

Problem Solving and Corrective Action

• Manage customer complaints, nonconformances, root-cause investigations, and corrective and preventive actions.
• Lead structured problem-solving activities using 8D and other appropriate methodologies.
• Analyze product and process defects, identify root causes, and implement sustainable solutions.
• Provide timely, effective responses to customer quality concerns and ensure issues are resolved to customer satisfaction.
• Lead quality improvement projects using data analysis, statistical methods, and structured problem-solving techniques.

Customer, Supplier, and Manufacturing Support

• Provide technical quality support to customers, suppliers, Production, Engineering, and other departments.
• Conduct or coordinate supplier quality audits and lead the resolution of supplier-related quality issues.
• Support APQP, PPAP, PFMEA/FMEA, Control Plans, Statistical Process Control (SPC), process capability studies, process validation, and other customer-specific quality requirements.
• Support new product launches, manufacturing process changes, and ongoing process improvements.
• Perform other duties and responsibilities as assigned.

Qualifications

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field, or an equivalent combination of education and relevant experience.
• At least five years of progressive quality experience in a manufacturing environment.
• Demonstrated experience leading, supervising, or developing employees.
• Strong knowledge of manufacturing processes and Quality Management Systems.
• Experience managing customer quality concerns, root-cause investigations, and corrective actions.
• Excellent analytical, organizational, problem-solving, and project management skills.
• Strong written and verbal communication skills, with the ability to work effectively with production employees, management, customers, and suppliers.

Preferred Qualifications

• Experience in metal stamping, fabrication, welding, machining, or a similar manufacturing environment.
• Strong working knowledge of ISO 9001:2015.
• Experience with quality tools and methodologies, including:
  • Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)
  • Process Failure Mode and Effects Analysis (PFMEA/FMEA)
  • Control Plans
  • Statistical Process Control (SPC)
  • Process capability studies
  • Design of Experiments (DOE)
  • Process validation
  • 8D and other structured problem-solving methodologies
• Experience conducting internal, customer, and supplier quality audits.
• Proficiency with Microsoft Office and experience using ERP systems and electronic quality management systems.

What Success Looks Like

The successful Quality Manager will be a visible, hands-on leader who takes ownership of quality performance from initial problem identification through verified resolution. They will develop and empower the Quality team, build strong working relationships across departments, and communicate effectively with customers and suppliers.

Success in this role means strengthening the Quality Management System, improving manufacturing processes, reducing defects and recurring issues, meeting customer requirements, and using data-driven decision-making to promote a sustainable culture of quality throughout ATACO.

Why Join ATACO Steel Products?

At ATACO, you will have the opportunity to make a direct impact on our products, processes, people, and customer relationships. Our family-owned environment offers a chance to work closely with leadership and manufacturing teams, influence meaningful improvements, and help shape the future of our quality operations.

We are looking for a quality professional who takes pride in doing things right, develops others, and is motivated to make a lasting difference.

If you are ready to lead, improve, and make an impact, we encourage you to explore a career with ATACO Steel Products.