Job Description

Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings.  We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity, and we are looking for quality individuals to join our team.  Working for a family-owned company provides you with the opportunity to wear many different “hats,” make a difference every day, and have fun doing it!  We are committed to being an Employer of Choice in Southern Wisconsin and offering our employees a variety of traditional and unconventional benefits.

We are currently accepting applications for a Quality Lead in our new, state-of-the-art manufacturing facility in Milton, WI, conveniently located north of Janesville. The Quality Lead will work 9-hour shifts, 3:00 pm-12:30 am, Monday-Friday or Sunday-Thursday, beginning 1/1/2025.

Benefits

• Health, Dental, Vision Insurance (Low deductible and copays, LASIK reimbursement, Adults orthodontics)
• Company-paid Life and Disability Insurance
• 401(k) Match – up to 5% 
• Paid Vacation, Personal and Volunteer days plus 11 holidays
• Paid maternity/paternity leave
• Wellness: Free fruit, insurance discounts, gym and run/walk/bike event reimbursement, free wellness checks
• Scholarships – Employee, spouse, and children
• Summer Camp Reimbursement – children of employees
• Tuition reimbursement  
• Employee appreciation events 
• Bonus Potential – Perfect Attendance ($300+ quarterly) & Year-End (5%+)
• Double Time Pay
• Free chocolate and coating!

JOB SUMMARY:   Execute the quality systems and programs to prevent or eliminate food safety risks and product quality defects in new and existing products.  Provides adminstrative assistance to the Quality Assurance Department.  The Quality Lead maintains the authority to cease operations in the event that compliance to quality standards are not being met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties as assigned.

• Maintain regulatory compliance with Federal, State, and Local regulatory requirements.
• Execute the quality systems and programs to prevent or eliminate food safety risks and product quality defects in new and existing products.

• Actively monitor the production floor for compliance to quality systems and programs with an emphasis on identifying gaps between the production floor practices and the quality systems and programs.

• Hold and Release Coordinator – Monitor, audit, and inventory all product and ingredient holds (Q1, Q2, Q3, Q5 OA). Coordinate product and ingredient holds usage with the Supply Chain Coordinator.
• Outbound Coordinator – Admin upcoming outbound log, communicate finalization impacts, primary responbility for COA generation.
• Materials Coordinator – Input all incoming receivals into the Inbound Inspection Database.
• Coordinate all 5th lot lab testing and monitor ingredient COAs for compliance.
• TraceGains Coordinator – Monitor incoming ingredients compliance with TraceGains requirements.
• Communicate all non-compliance ingredient issues to Corporate Supply Chain.
• Document and Record Coordinator – Coordinate the proper organizing and storing of electronic Quality Documents. Responsible for development/updates of Quality related/SOP/Forms. 
• Calibrations Coordinator – Coordinate and plan quality equipment calibrations. 
• QA Systems Coordinator – Responsible for maintenance and updates to GBP, EMP, MSS, internal audits programs. 
• Quality training coordinator – Lead quality NHO training (as needed), monthly QA training meetings, update training plan, track due dates, and schedule training. Maintain QA training completion tracker.
• Conduct Internal audits.
• Conduct Mock Recalls.
• Provide back-up coverage for Quality Supervisor and Quality Technicians.
• Monitor cleaning tech activities and MSS.
• Interact with Production, Maintenance, Customer Service, Procurement, R & D, and Customers.
• Assist in investigation activities for adverse events, incident investigation reports and customer complaints.
• Perform all tasks assigned by the supervisor, while following all company, safety, and quality policies and procedures.
• Maintain regular attendance at work and work overtime as needed.

QUALIFICATIONS 

EDUCATION/EXPERIENCE:

• High School Diploma or equivalent is required.
• Minimum 2 years of CQC Quality Assurance experience preferred.
• Experience demonstrating the ability to be detail-oriented and quality-focused.
• HACCP (Hazard Analysis and Critical Control Points) and Internal Auditor certified.
• Experience working with Microsoft Excel, Word, and Outlook etc.

SKILLS AND ABILITIES: 

• Interpersonal skills
• Good time management skills
• Focus on Quality
• Accuracy and Detail Oriented

CQC is an Equal Opportunity / Affirmative Action Employer.   All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status, race, color, religion, sex, national origin, sexual orientation, gender identity or any other characteristic protected by law.  EEO Poster

For more information, please visit our website at www.cqc.com