Job Description

POSITION SUMMARY:   Work with manufacturing groups to provide quality assurance services in support of achieving 100% quality production, continually improve manufacturing processes and assure customer satisfaction.

Essential Responsibilities:

• Complete first article (templates, records, etc.), in-process, quality release, final inspections, comprehensive dimensional inspections, as well as compile quality data packages per job order requirements;
• Assist manufacturing with troubleshooting product quality problems;
• Assist in training of quality and manufacturing personnel in inspection procedures/methods when needed;
• Create, validate and save inspection procedures for quality and manufacturing, as well as other quality documents and records;
• Assist in audits of the group, processes, product or documentation;
• Assist in cause and corrective action investigation;
• Assist Sales Department with customer communications on quality issues; 
• Generate deviations requests in accordance with manufacturing instruction for improvement programs within the manufacturing group and the company;
• Assist or perform FMEAs, capability studies, GR&R studies when needed;
• Participate in Quality team meetings;
• Manage projects to ensure product quality requirements are developed;
• Adhere to Employee’s responsibilities outlined in Cygnus’ Health & Safety Policy.

Additional Skills & Responsibilities:

• Associates degree in Metrology, Engineering Technology or equivalent experience;
• ASQ Certification (CQI, CQT or CQE or equivalent) preferred;
• Minimum 3 years of experience in a machining or fabrication environment working with measurement equipment;
• Strong ability to interpret blueprints and geometric tolerancing;
• Able to use inspection equipment and computer software related to position;
• Advanced knowledge of Excel;
• Strong technical math and mechanical abilities; good technical writing and reading abilities;
• Able to work under stress and deadlines with a high degree of accuracy and attention to detail;
• Good organizational skills;
• Able to analyze and problem-solve;
• Service attitude, commitment to quality;
• Able to work independently and with others at all levels; good communication skills;
• Solid knowledge of manufacturing processes and documentation;
• Knowledge of statistics and SPC preferred;
• Knowledge of ISO9001, ISO13485, AS9100 or equivalent standards desired, including Nuclear and commercial grade supplier requirements;
• May be required to work as much as 10 hours of overtime per week; 
• Ability to work in a manufacturing shop environment (including hot, cold and/or noisy areas);
• Frequent hand to finger, handle, feel objects & tools, walking, sitting, reaching, stooping, kneeling, crouching, talking and hearing;
• Physically submit to periodic drug tests (employment is contingent upon favorable results).

Equal Opportunity Employer/Minorities/Women/Disabilities/Protected Veterans