Job Description

The Quality Engineer II independently drives manufacturing quality investigations, corrective actions, customer requirement implementation, process improvement, and quality system execution within a PCBA manufacturing environment. This role is responsible for moving assigned quality issues from identification through containment, root cause, corrective action, verification, and sustainment with limited supervision.

Key Responsibilities

• Lead investigations related to internal defects, customer complaints, process failures, escapes, recurring issues, and audit findings.
• Own assigned NCRs, CARs, CAPAs, customer complaints, and manufacturing quality investigations.
• Drive containment, root cause analysis, corrective action implementation, effectiveness verification, and sustainment.
• Support manufacturing quality across SMT, through-hole, mechanical assembly, AOI, AXI, inspection, test, rework, repair, and shipping.
• Partner with Manufacturing, Engineering, Materials, Program Management, and Quality Control to resolve quality issues.
• Review, interpret, and implement customer requirements, specifications, deviations, labeling requirements, traceability requirements, and workmanship standards.
• Translate customer requirements into manufacturing controls, inspection criteria, training requirements, quality records, and documented instructions.
• Conduct process audits, internal audits, layered audits, and assigned compliance follow-up activities.
• Analyze quality trends and drive improvement actions related to FPY, DPPM, fallout, scrap, rework, and customer issues.
• Perform other duties as assigned in support of Quality department objectives, customer requirements, production support, and QMS/EMS compliance.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field preferred.
• 3–5 years of Quality Engineering experience in manufacturing.
• Experience supporting root cause analysis, corrective action systems, and process improvement.
• Strong understanding of manufacturing process controls.
• Experience in electronics or PCBA manufacturing preferred.
• Strong communication, organization, and cross-functional coordination skills.