Job Description

If you are Quality Engineer looking for an opportunity to grow, Emerson has an exciting opportunity for you!  Based in our Shakopee, MN location, you will play a critical role in driving quality as the point of contact for our Customer Experience Process as well as in our customer requested, Product Inspection process. You will ensure feedback and improvement opportunities are logged and lead efforts with cross-functional groups to work corrective actions as needed to ensure customer satisfaction. 

In This Role, Your Responsibilities Will:

• Support the organization’s Quality Management System (QMS) to meet customer requirements, organizational policies, and applicable regulatory standards. 

• Foster collaboration across departments, breaking down barriers and building teamwork to anticipate and prevent problems. 

• Investigate quality related questions and concerns regarding Emerson processes and products, and provide timely, appropriate resolutions to the originator. 

• Interface effectively with internal teams, including engineering, purchasing, manufacturing, and marketing. 

• Apply statistical data analysis methods to evaluate trends and drive continuous improvement initiatives.

• Actively participate in and promote continuous improvement activities throughout the organization.

You know how the organization works and you establish and maintain effective internal and external customer relationships. You are system-oriented about following, maintaining, and sustaining requirements. You can monitor and measure processes and make decisions based on results to drive quality in Customer Care and operational processes. You collaborate, build networks, and communicate cross functionally to drive quality for customers and the organization.

• Bachelor’s degree in engineering or related technical field

• Three (3) or more years of related experience

• Legal authorization to work in the United States - Sponsorship will not be provided for this role

• Experience working with or supporting a Customer Care organization.

• Solid understanding and hands-on experience with manufacturing systems and workflows.

• Proven track record in identifying inefficiencies and implementing effective solutions to optimize processes.

• Proficiency in using statistical methods and various quality improvement tools for root cause analysis and continuous improvement initiatives.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. ​

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $83,000-$100,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

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