Job Description

Job Summary:

Under moderate supervision, the Quality Engineer 2 ensures that all customer quality issues are quickly resolved, and they are satisfied with the level of service expected by DENSO. Acts as a window person between the customer and DESNO for mass production issues, new model launches, and design change management.

**An updated resume is required for consideration**

Major Responsibilities:

• Responsible for maintaining good relations with customers/suppliers/manufacturing including good communications and transfer of information.
• Maintain routine customer/supplier visits as needed.
• Perform internal quality audits (i.e. IATF 16949, ISO 9001, Process State, PSO).
• Provides assistance for associates in areas of quality improvement, (i.e. SPC, measuring problem solving, etc.)
• Provides support for new product, new/revised drawings, design changes, manufacturing and quality exceptions such as deviations.
• Prepares data for ISIR / ISLR reports.
• Prepares customer documentation for new/changed products including but not limited to PPAP, PSO and Run-at-Rate documentation, etc.
• Responsible for the investigation of OEM defects and field warranty claims.
• Effectively leads CFT for implementation of countermeasure.
• Completes and communicates necessary reports.
• Know and understand quality policies and procedures, and customer engineering standards.
• Should have training for problem solving (including 5WHY) and PFMEA.
   

Minor Responsibilities: 

• Responsible for participation and the promotion of company activities such as IATF16949, ISO9001, ISO14001 and Employee Involvement, etc.
• Requires effective communication and involvement with team members, internal departments and related outside resources in both written and oral formats.
• Know, understand and comply with policies and procedures and be able to administer them fairly and consistently.
• May require shift work & overtime to support area of responsibility as needed.
• Ability to work in a manufacturing environment and perform duties with minimal supervision.
• May assist in orienting and training lower-level employees.
• Update job knowledge by participating in educational opportunities.
• Maintain 5’s standards.
• May require travel to Japan
• Duties and task are frequently non-routine. Resolves most questions and problems and refers only the most complex issues to higher levels.

Qualifications:

• Bachelor's degree in engineering or related field
• 2-5+ years of relevant experience

Benefits Summary:

• Health, Dental, Vision, Prescription Drug Plans
• Life and Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Employee Assistance Program
• 401K with 4% company match
• Bonus Program
• Wellness Program
• Onsite Fitness Center (vary by location)
• Tuition Reimbursement
• Career Development and Ongoing Training
• Paid Holidays and vacation
• Cafeteria and food markets (vary by location)
• Volunteer opportunities
• Employee recognition (employee and milestone events)

Annual Salary: $71,000 - $88,000