Job Description

Job Summary: 

Under direct supervision, the Quality Engineer 1 provides quality control direction and support to DENSO suppliers and
customers in a timely and professional manner. Includes on-site verification, identification of quality concerns and reporting, along with supplier quality training as necessary.

Shift: 1st Shift, 8:00am – 4:30pm PST

Roles and Responsibilities:

• In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization’s quality standards.
• Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans. Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality.
• Monitor various data sources to identify, contain and lead resolution to process and product quality issues. 
• Administer Material Alerts to track identified field and supplier issues.  
• Coordinate activities to implement countermeasures and track effectiveness.  
• Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders.
• Research, plan, develop and implement continuous improvement (Kaizen) programs.
• Visits customers/suppliers on a regular basis to establish a positive rapport.  Additionally, visits the customer to resolve quality concerns and sort questionable product to ensure quality standards are met.
• Investigates the root cause of quality defects at the customer and those that arise out of warranty claims.
• Initiates and updates quality documents including control plans, inspection standards, etc.
• Maintains and updates corrective action log and problem history.
• Verifies and monitors corrective and preventive action effectiveness.
• Ensures all work areas meet 5S standards.
• Follows all procedures and work instructions and make recommendations to improve the process.  Notifies Leader immediately upon detecting any non-conformances.
• Complies with ISO 9001 requirements.

Skills and Abilities:

• Develop effective communication and relationships with customers to ensure satisfaction with DENSO Quality.
• Effectively communicate with management, peers, customers, and other stakeholders on technical issues.
• Prepare reports and present to management.
• Lead intercompany activities to monitor and report on supplier quality metrics.
• Completes Corrective Action Reports (CAR’s) using appropriate quality methods.  Ex: 5 Whys, 8D’s or CRR.
• Support various customers to resolve field inquiries and warranty issues. 
• Perform internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders.

Required Qualifications:

• Bachelors degree in engineering 
• 0-3 years of related experience

Preferred Qualifications:

• Manufacturing experience 

Salary Range: $76,100 – $95,200

Benefits Summary:

• Health, Dental, Vision, Prescription Drug plans
• Life and Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Employee Assistance Program
• 401K with 4% company match
• Bonus Program
• Wellness Program
• Onsite Fitness Center (vary by location)
• Tuition Reimbursement
• Career Development and Ongoing Training
• Paid holidays and vacation
• Cafeteria and food markets (vary by location)
• Volunteer opportunities
• Employee recognition (employee and milestone events)

At DENSO:

DENSO is an advanced mobility supplier and global Fortune 500 company. Here, we innovate, create and make things to change how the world moves. We develop technology and components for major automakers worldwide, which you can find on nearly every vehicle make and model on the road today.

At our core, DENSO wants to make the world a better place. And, we have the ability to do so using our broad product portfolio, which spans mobility electronics, thermal systems, electrification systems, powertrain systems, sensors & semiconductors, and non-automotive businesses.

We’re far reaching: Globally headquartered in Japan, we have 170K+ employees across 221 facilities in 35countries across the globe. Here in North America, our headquarters is in Southfield, Michigan. Last year, we had$47.6 billion in global consolidated revenue with North America contributing $10.9 billion.

Link to company DEI page - Diversity & Inclusion | Craft Your Career at DENSO | Careers | DENSO US/Canada Website