Job Description

*Please note: This is a part-time position Schedule: 32 hours/week | 4 days/week | Flexible workdays Monday–Friday*

The Quality Engineer I will work within the DMMI-0231 Quality Engineering team at DENSO Manufacturing Michigan, Inc. in Battle Creek, MI. This role focuses on supplier quality, internal process improvement, and the application of basic quality and AIAG core tools to maintain high standards for automotive components.

Essential Duties and Responsibilities:

• Manages in-line (non-conformance) claims by customer for assigned plants/manufacturers.
  Monitors customer quality issues via web portal, regular correspondence and during customer site
  visits. Investigates quality concerns, recovers defective products and ships to DENSO plants and
  establishes on site containment for critical issues. Reviews countermeasures suggested by
  DENSO plants. Tracks customer rating system to ensure records match actual performance and
  reconciles inaccurate records with customer and requests revisions. Works to isolate and identify
  root causes within a process via on-site review and data analysis. Develops countermeasures to
  resolve issues found to prevent recurrence.
• Manages approval process/system engineering change activity for assigned customers. Reviews
  design change information and follows up with DENSO plants with any concerns prior to
  submission to customer. Relays customer requests for more information, data, sample parts prior
  to approval of design changes. Sends notification to plants of approval to ship new parts. Holds
  status update meetings with customers to detail progress and concerns.
• Ensures that all New Model Requirements are completed according to the schedule supplied by
  the customer. Attends customer kickoff meetings to determine project requirements. Follows
  DENSO NA QE standards to manage new model launch activities. Negotiates any changes to
  customer or plant side requirements. Establishes plant visits to perform audits. Monitors design
  changes to confirm implementation and effectiveness of change.
• Performs plant "Go and See" activities when a major quality issue is reported. Performs a root
  cause analysis and evaluates process changes / countermeasures that the plant has made.
  Makes recommendations towards additional improvements.

Qualifications:

• Bachelor's degree in engineering or related 
• 0-3 years of relevant experience 
• Mechanical aptitude as many issues presented by the customer are vague and require additional
  investigation.
• Customer service skills. Ability to promote and support a service-oriented environment.
• Negotiation skills. Ability to defend position strongly while keenly aware of the need to maximize
  benefits for all sides.
• Demonstrated ability to foster and maintain relationships with an ability to work as part of a cross functional team.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Demonstrates a high commitment to quality.
• Proficiency in Microsoft Office products such as Word, Excel and PowerPoint

Annual Salary: $56,000- $70,000