Job Description

Job Summary: 

The Quality Engineer provides quality control direction and support to internal DENSO support Teams, suppliers and customers in a timely and professional manner. Includes on-site verification, identification of quality concerns and reporting.

Shift: 1st Shift, 8:00am – 4:30pm

Roles and Responsibilities:

• In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization’s quality standards.
• Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans. Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality.
• Monitor various data sources to identify, contain and lead resolution to process and product quality issues. 
• Administer Material Alerts to track identified field and zero-mile issues.  
• Coordinate activities to implement countermeasures and track effectiveness.  
• Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders.
• Research, plan, develop and implement continuous improvement (Kaizen) programs.
• Visits the customer to resolve quality concerns and sort questionable product to ensure quality standards are met.
• Investigates the root cause of quality defects at the customer and those that arise out of zero-mile or warranty claims.
• Initiates and updates quality documents including control verification, inspection standards, etc.
• Maintains and updates corrective action log and problem history.
• Verifies and monitors corrective and preventive action effectiveness.
• Ensures all work areas meet 5S standards.
• Follows all procedures and work instructions and make recommendations to improve the process.  Notifies Leader immediately upon detecting any non-conformances.

Skills and Abilities:

• Develop effective communication and relationships with customers to ensure satisfaction with DENSO Quality.
• Effectively communicate with management, peers, customers, and other stakeholders on technical issues.
• Prepare reports and present to management.
• Lead intercompany activities to monitor and report on supplier quality metrics.
• Completes Corrective Action Reports (CAR’s) using appropriate quality methods.  Ex: 5 Whys, 8D’s or CRR.
• Support various customers to resolve zero-mile and warranty issues. 
• Perform internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders.

Required Qualifications:

• Bachelors degree in engineering 
• 0-3 years of related experience

Preferred Qualifications:

• Manufacturing experience 
• 6 Sigma Certification

Annual Salary: $68,000 - $85,300