Job Description

Overview

A growing manufacturing company is seeking a Quality Engineer to join their on-site team in White House, TN. This individual will play a key role in ensuring that products meet customer and internal quality standards, while driving continuous improvement across manufacturing operations. The position involves hands-on quality assurance, problem-solving, and process improvement, as well as leadership in corrective action and customer communication activities.

This is an excellent opportunity for a quality professional who thrives in a fast-paced, team-oriented manufacturing environment and enjoys working across departments to uphold and advance quality performance.

Key Responsibilities

• Lead all aspects of customer satisfaction, including monitoring customer portals, managing documentation, and ensuring compliance with specific customer quality requirements.

• Serve as the primary point of contact for all quality-related customer concerns, coordinating internal responses and ensuring timely and accurate corrective actions.

• Support new product launches, ensuring all quality documentation, submissions, and supplier quality requirements are completed accurately and on schedule.

• Prepare and maintain control plans and inspection plans for new and existing products; revise as necessary based on quality performance data.

• Collaborate with suppliers to communicate quality expectations and support improvement initiatives when supplier performance impacts product quality.

• Provide floor-level support for problem-solving, root cause analysis, and data-driven corrective actions.

• Lead or participate in continuous improvement projects utilizing Lean, Kaizen, and other quality methodologies.

• Deliver quality-related training to production and support teams (SPC, QC tools, Kaizen, etc.).

• Conduct internal audits and participate in maintaining conformance with ISO standards and internal quality management systems.

• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree in Engineering or a related technical field.

• 3–5 years of experience in a manufacturing environment (medical industry experience preferred).

• Proven knowledge of quality assurance principles, manufacturing processes, and data-driven problem solving.

• Familiarity with Lean manufacturing, project management, and ISO 14001 or related quality system standards.

• Strong analytical and technical skills; ability to interpret data and drive process improvements.

• Excellent communication and interpersonal skills with the ability to work effectively both independently and in cross-functional teams.

• Experience with PLEX or similar ERP/QMS systems preferred.

Ideal Candidate Traits

• Proactive and detail-oriented, with strong ownership of quality outcomes.

• Comfortable interacting with customers, suppliers, and all levels of internal staff.

• Passionate about continuous improvement and driving a culture of quality.

Compensation & Benefits

• Competitive salary commensurate with experience.

• Comprehensive benefits package including health, dental, vision, life insurance, and 401(k) with company match.

• Paid time off and holidays.

You should be proficient in:

• Continuous Improvement
• 5 Why (Root Cause Analysis Method)
• ISO 14001 Certification Experience

Machines & technologies you'll use:

• CNC Automation Solutions
• CNC Lathe (5+ axis)