JOB SUMMARY:

Assist the Quality Assurance Manager in providing all Knowlton Technologies employees with the process improvement tools, training and support needed to achieve a Lean Value Stream. Support Lean Six Sigma Projects to continuously improve the Lean Value Stream. Assist in maintaining and improving the Knowlton Technologies ISO / IATF 16949 Quality Management System. Serve as backup to the Quality Assurance Manager and Quality team members in their absence.

SUPERVISORY RESPONSIBILITIES:

Indirect supervision of the Quality Department team members along with the Dry Lab & Sat Lab Technicians.

Carry out supervisory responsibilities in accordance with the organization's policies and applicable regulatory laws. Responsibilities include training and development of subordinate employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing customer complaints and resolving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in providing all Knowlton Technologies employees with the process improvement tools, training and support needed to achieve a Lean Value Stream.
• Follow and improve the processes which make up the Knowlton Technologies ISO / IATF 16949 Quality Management System.
• Assist in providing all Knowlton Technologies employees training in the requirements of the Knowlton Technologies ISO / IATF 16949 Quality Management System and to assist in the effective implementation of the requirements. 
• Audit ISO / IATF 16949 Quality Management System processes to verify effective implementation.
• Support the implementation of the Infor (Syteline) Quality Module and database development.
• Support the SyteLine Corrective Action Request Module (KT Voices and CAR’s).
• Support the Control of Non-Conforming and Suspect Items Process. 
• Support Measurement System Analysis and Calibration Requirements.
• Support the implementation of AIAG Core Tools (Control Plans, PFEMA, and PPAP requirements).
• Lead successful corrective action processes including 5 WHY, Root Cause, and 8D Reports and other formats requested by customers.
• Address urgent customer issues which require attention outside of the normal business hours.
• Learn all responsibilities of the Quality Assurance Manager, and the other Quality team members to serve as a backup in their absence. 
• Support 6S activities throughout the facility to improve safety and eliminate waste.
• Support safety, environmental, productivity and cost improvement efforts.
• Lead successful Lean Six Sigma Green Belt projects to improve the Lean Value Stream.
• This position is required to work onsite.

QUALITY:

Supports, maintains and continually improves Knowlton Technologies, LLC Quality Management System in accordance with requirements of the IATF 16949 International Standard. The Employee has the role and responsibility to follow the work instructions and Current Best Practices that support the KT Value Stream Maps.

 QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor of Science (BS) degree in an engineering discipline (Paper Science, Chemical Engineering, Mechanical Engineering, Electrical Engineering) from an accredited four-year college or university; five to ten years related experience and/or training; or equivalent combination of education and experience.

            Enthusiasm for Process Improvement!

Knowledge of papermaking processes and paper testing procedures or equivalent experience working in a manufacturing environment.

Lean Six Sigma Green Belt training or willingness to obtain training. 

Knowledge of ISO 9001 Quality Management Systems

Knowledge of IATF 16949 Quality Management Systems

Proficient with Microsoft Outlook, Word, Excel, PowerPoint, Visio, QI Macros, and Minitab or ability to learn quickly.

Effective verbal and written communication skills.

LANGUAGE SKILLS: 

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.

            MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

            REASONING ABILITY:

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand; work, climb or balance; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to airborne particles. The employee occasionally works in high, precarious places and is occasionally exposed to risk of electrical shock and risk of radiation.

The noise level in the work environment is usually very loud.