Description

Summary: Responsibility for performing all Quality Engineering functions within the assigned Value Stream Team and for the customers they support. Such functions include, but not limited to:

- Review of incoming orders and technical data package customer requirements

- Preparation of quality control instructions and other quality procedures

- Support and oversight of first articles, quality inspections and audits in production

- Investigating, resolving and preventing product quality problems to include RCCA

- Evaluation, failure analysis and disposition of returned or rejected assemblies

- Review and disposition of defective components

- Coordination with vendors in resolving quality issues

- Cross-functional interactions with other team members to continually quality improvements

- Provide premier customer quality service and protect the Voice of the Customer

Essential Duties and Responsibilities:

· Identify and correct potential problems. Lead corrective action, preventive action, and continuous improvement activities for the value stream

· Drive quality improvement projects via action plans and other quality tools

· Preparation and approval of Inspection and Test Plans issued to the shop floor for standard / stock products in accordance with specifications

· Review/approve customer orders, confirming customer quality requirements can be met

· Control and approve Product Containment, Nonconforming Product, Customer NCRs and Field Complaints in accordance with QMS requirements

· Monitor quality trends and report routine/substantial developments to senior company leadership

· Evaluation, failure analysis and disposition of returned or rejected assemblies

· Review and disposition defective components found in manufacturing

· Coordination with vendors in resolving component Quality issues

· Coordinate with Quality Inspectors and Quality Techs assigned to production lines

· Adherence to all company procedures

· Function as a collaborative team member in ad hoc Continuous Improvement activities

· Support Team in evaluation of Quality Characteristics of Product

· Maintain a safe and orderly work area

· Other duties as assigned

Metric Ownership:

· Internal Quality: First Pass Yield and Scrap

· External Quality: Customer returns, Customer scorecards

· Corrective Action Response effectiveness

· DMR disposition, RMA Evaluation and Contract review timeliness

· First Article Inspection Report accuracy and review timeliness

Requirements

Qualifications:

· Must be a US person: Citizen or Permanent resident due to contractual requirements

· Minimum 5 years’ manufacturing experience with a certified QMS (AS9100 preferred)

· Bachelor’s degree in engineering or related field (preferred, but will consider experiential offset)

· Process expertise in Logistics, Manufacturing and Supply Chain Management required

· Specialized skills, knowledge of standards/specifications unique to this role (RCCA, APQP, AS9102, IPC/WHMA-A-620 and J-STD-001 experience preferred)

· A3 Problem Solving, 5-Why, 8D, Leadership Standard Work experience preferred

· Proficiency with ERP systems in a manufacturing environment. Epicor knowledge a plus

· Strong ability to Lead and Mentor as an Individual Contributor

· Excellent interpersonal, presentation and written skills

· Strong Microsoft Office suite skills: specifically Excel and PowerPoint and ability to create macros, pivot charts and other graphics

· Strong analytical thinking, organizational skills, and ability to use data to make informed recommendations and decisions

· Able to operate independently and with a sense of urgency and accountability

· Strong auditing and investigative traits

PM19