Job Description

The primary purpose of this position is to support manufacturing operations through data-driven quality metrics, customer interaction, and compliance with quality management systems. This role is responsible for ensuring adherence to customer requirements, industry standards, and internal processes while driving continuous improvement and resolving quality issues.

Responsibilities

Your core responsibilities will be to:

• Functional support of proposal and contract review functions
• Evaluation and incorporation of customer flow down requirements to ensure compliance with internal manufacturing processes and hardware
• Establish and monitor relevant product and process Key Performance Indicators (KPI); institute necessary mitigation actions for negative KPI trends
• Facilitator of product MRB and FRB functions
• Publish required periodic customer program quality status reports
• Generation of First Article Inspection Reports per AS-9102 requirements
• Serve as primary quality point of contact for customer inquiries and issue resolution

Qualifications

To succeed in this position, you must:

• U.S. Persons
• Bachelor’s degree in the following: Engineering, Industrial Management, Physics, Chemistry, Mathematics, Business or related field
• Excellent record of attendance and reliability
• Exhibit a Quality Assurance first mentality (QA mode vs. QC mode)
• Drawing Interpretation (GD&T principles)
• Experience working within a AS 9100 Quality Management System organization
• Skilled in the use of Microsoft Office applications
• Detailed orientated, organized, and ability to multitask
• Effective communicator, both verbally and written
• Strong team player, ability to effectively interact with other functional groups and customers

In addition to meeting the basic requirements, the most successful candidate will also have:

• Professional certifications or coursework a plus
• Experience in the proper usage of a variety of root cause analysis tools
• Auditing experience considered a plus
• Be able to work with rapidly changing schedules and priorities
• Have great attention to detail

You should be proficient in:

• Continuous Improvement
• 5 Why (Root Cause Analysis Method)
• AS9100 Quality Systems
• AS9100 Experience