Job Description

Description

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 700+ passionate team members. We work in person 4+ days a week.

What You’ll Do:

The Quality Engineer ensures incoming parts and materials meet Whisker’s quality standards, minimizes supplier-related defects, and maintains operational efficiency through effective root cause analysis, corrective actions, and inventory management. This position is critical to maintaining supplier partnerships and ensuring production runs smoothly.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded as necessary.

• Provides technical advice and guidance to Manufacturing, Engineering, and other internal stakeholders in order to reduce defect rates
• Follows processes and operational policies in selecting methods and techniques for obtaining solutions
• Ensures the appropriate quality plans are developed, implemented, and followed
• Develops and administers quality-related project plans and schedules
• Provides technical advice and guidance to suppliers in order to reduce defect rates
• Leads internal problem solving activities (CAPA, 8-D, A3, DMAIC, etc.) related to non-conformances identified in the plant.
• Creates and executes internal Qualification / Validation documentation
• Responsible for performing quality engineering tasks in a timely fashion:
  • Assessing quality plans and production process designs
  • Reviewing production test and other performance data
  • Analyses of production and distribution Quality Data
  • Conducting Root Cause Analysis
• Performs independent technical assessment on production and distribution product quality and performance.
• Works with Design Team / Product Engineers / Quality Manager to understand and create quality control objectives
• Supports risk management activities, product failure rate and reliability estimations
• Partners with other key functional areas (Production, Distribution, Engineering, Supply Chain, etc.) to provide hands-on support and issue resolution.
• Will perform additional responsibilities when required

Requirements

What You’ll Bring:

• Bachelor’s degree in a scientific discipline, engineering highly preferred or equivalent experience.
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• High degree of initiative, self-motivation, and ability to motivate others
• Ability to establish and maintain cooperative working relationships with team members and colleagues
• Experience independently producing and completing quality engineering documents
• Experience working on issues of diverse scope where analysis of a situation or of data requires evaluation of a variety of factors, including an understanding of current business trends
• Experience managing quality engineering milestones for 3-5 new products per year
• Maintains confidentiality of proprietary information
• Comfortable with office pets (cats, dogs) 

Not Required but Nice to Have!

• Quality Engineering experience in a high-volume production environment, preferably within consumer electronics
• ASQ Certified Quality Engineer or Certified Reliability Engineer
• Six Sigma Green or Black Belt Certification
• Not required to have pets, but highly recommended! 
• Previous experience in plastic injection molding and printed circuit board manufacturing

Benefits & Purrks: 

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

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