Job Description

Have you ever seen a Koozie® can cooler with the name of your favorite band or performer at a concert? Have you ever seen a pen, a magnet, a calendar, a vacuum sealed tumbler, an award, a grocery bag, a ceramic mug, a backpack or duffel bag with a company logo or slogan? If you have, you very well may have seen products manufactured or decorated/imprinted by the amazing team at Koozie Group (formerly known as BIC Graphic). We are the behind the scenes company producing swag and promotional products for our customers. We have amazing brands and products, some of which include Koozie®, BIC®, Triumph®, JAFFA® and more….and we want you to join our Koozie Group Family!

Why join the Koozie Group team:

• People First culture
• Flexible Schedules
• Great Shift Differential (2nd Shift - $0.5/hr / 3rd Shift - $1/hr)
• We will train for all positions!
• Climate controlled environment (Clean and Heat/AC!!)
• Great Benefits (Health, Dental, Vision, 401k with match, and more!)
• Paid Time Off (Vacation, Sick, Personal)
• Tuition Reimbursement
• Advancement Opportunities (as soon as 6 months)
• Employee Referral Bonus Program
• Annual Performance Reviews
• Employee Discount Program

Job Summary: 

The Quality Control Technician is responsible for ensuring products meet Koozie Group quality standards and customer expectations throughout the manufacturing and decorating process. This role performs inspections, verifies specifications, identifies defects, supports process improvements, and collaborates closely with production teams to maintain product quality, accuracy, and consistency.

Responsibilities: 

• Perform quality inspections on products throughout production and prior to shipment.
• Verify product specifications including print quality, color consistency, alignment, dimensions, and packaging standards.
• Approve and document First Article samples and in-process inspections.
• Identify, document, and communicate quality concerns or defects to production leadership.
• Assist in troubleshooting production and quality issues to minimize scrap and rework.
• Ensure compliance with company quality standards, procedures, and customer requirements.
• Accurately complete quality documentation, reports, and system entries.
• Monitor production processes to ensure consistency and adherence to specifications.
• Support continuous improvement initiatives focused on reducing defects and improving efficiency.
• Promote and support a safe work environment including proper PPE usage and safe work habits.
• Work collaboratively with production associates, supervisors, and other departments to resolve quality-related issues.
• Assist in training associates on quality expectations and inspection processes as needed.
• Maintain organized and clean inspection and work areas.
• Consistently demonstrate Koozie Group People Powers through professionalism, teamwork, accountability, and positive communication.
• Perform other duties as assigned by supervisor or management.

Qualifications:

• High School Diploma/GED or equivalent
• At least 18 years of age or older
• Previous manufacturing or quality control experience preferred
• Strong attention to detail and ability to identify inconsistencies or defects
• Basic computer and documentation skills
• Strong communication and teamwork abilities
• Ability to prioritize tasks and work in a fast-paced environment
• Dependable and motivated attitude with a commitment to quality and continuous improvement
• Ability to stand for extended periods and perform repetitive tasks as needed
• Ownership, accountability, and a strong sense of urgency are critical for success in this role

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group.

Koozie Group is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories.

In compliance with the Americans with Disabilities Act, Koozie Group will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.