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Job Description
As posted by the hiring company
Job Overview:
Job Title
Quality Control Supervisor
Company Snapshot:
Born in Miami more than a quarter of a century ago, Tuuci is the global leader in premium shade and placemaking products for hospitality, commercial, and residential outdoor settings. From locations in North America, Europe and Asia, our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and convivial service. We work in a fun, fast-paced, and diverse environment in which close collaboration and the spirited exchange of ideas are encouraged. Our culture supports our vision by encouraging creativity, driving excellence, and supporting personal growth and development.
Position Summary:
The Quality Control Supervisor is responsible for leading and managing the quality assurance operations to ensure all products meet established quality standards and specifications. This role oversees a team of quality control inspectors while maintaining direct involvement in critical quality decisions and process improvements. The supervisor ensures compliance with quality procedures, manages inspection processes from raw materials through finished goods, and collaborates with cross-functional teams to resolve quality issues and implement corrective actions. The position requires strong leadership skills, technical expertise in quality control methodologies, and the ability to analyze quality data to drive continuous improvement initiatives. The Quality Control Supervisor plays a critical role in maintaining product integrity, customer satisfaction, and regulatory compliance while fostering a culture of quality excellence and safety within the organization.
Essential Duties and Responsibilities:
- Oversee and coordinate comprehensive audit inspections of in-process operations, procedures, and finished goods by managing inspection teams and ensuring compliance with specifications, drawings, and established procedures.
- Lead the approval and rejection process for raw materials by establishing quality standards, training inspectors on criteria, and making final determinations on borderline cases.
- Manage documentation systems and ensure accuracy of inspection reports, logs, and quality records while implementing data analysis for trend identification and continuous improvement.
- Direct root cause analysis investigations and supervise the implementation of corrective and preventive actions, coordinating with production and engineering teams to resolve quality issues.
- Establish and maintain systems for tracking, dispositioning, and logging rejected materials while ensuring proper segregation and documentation of non-conforming products.
- Supervise calibration programs for measuring equipment including rulers, calipers, gauges, and micrometers, ensuring measurement accuracy and traceability throughout the department.
- Monitor production operations across multiple lines, analyze quality metrics, and recommend process adjustments while coordinating with production management to optimize quality outcomes.
- Review and approve quality control reports, ensure proper material receiving documentation, and maintain oversight of material condition assessments and storage protocols.
- Enforce safety and health standards within the quality department by conducting safety meetings, ensuring compliance with procedures, and investigating quality-related safety incidents.
- Lead the development, review, and revision of Standard Operating Procedures (SOPs) while ensuring team training and adherence to updated procedures.
- Manage, train, and evaluate quality control inspector performance while providing technical guidance and ensuring consistent application of quality standards across the team.
- Coordinate with cross-functional teams including production, engineering, and procurement to resolve quality issues, implement improvements, and maintain customer satisfaction standards.
- Other tasks as needed.
Education and Qualifications:
- Bachelor's degree in Engineering, Quality Management, Manufacturing, or related technical field preferred.
- 3-5 years of quality control or quality assurance experience in a manufacturing environment.
- 2 years of supervisory or lead experience managing quality control personnel.
- Experience with inspection techniques, measuring instruments, and quality control methodologies.
- Experience with reading engineering drawings, measuring tools and proficiency in MS Word and Excel.
- Lift up to 45lbs.
- Must be Fluent in English and Spanish.
Tuuci is an equal opportunity employer. All applicants and employees are to be treated equally with the same rights and privileges with respect to recruiting, hiring, promotions, demotions, transfers, separations, compensation, and benefits regardless of their age, race, color, creed, religion, or ethnic origin, sex, sexual orientation, pregnancy-related status, marital status, veteran status, physical or mental disability, where the individual is otherwise qualified, or any other category protected by applicable law.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
