Job Description

The Quality Control Manager is responsible for overseeing all aspects of product quality across our lines and ensuring safety. This role ensures our glass products meet the highest standards for optical clarity, dimensional accuracy, seal integrity, and cleanliness before they reach our customers. The Quality Control Manager plays a critical leadership role in developing QA procedures, training team members, implementing inspections, and driving continuous improvement in our production processes.

Key Responsibilities

• Develop and maintain quality standards for all products, including insulated, tempered, laminated, and digitally printed glass.
• Implement and oversee quality control checks throughout the production process—from raw material inspection through final product shipment.
• Investigate customer complaints and internal non-conformities; perform root cause analyses and implement corrective actions.
• Collaborate with production, maintenance, and logistics teams to prevent recurring quality issues and reduce rework or scrap.
• Manage and maintain quality documentation, including inspection records, SOPs, and compliance logs.
• Define and monitor key quality metrics (e.g., rework rate, scrap rate, customer returns) and deliver regular performance reports.
• Participate in internal audits and support external audits or certifications as needed (e.g., IGCC, ANSI, ASTM compliance).
• Ensure safe and clean working conditions in quality control areas by remaining OSHA compliant.

You should be proficient in:

• OSHA 10-Hour Certification (OSHA 10)
• Machine Safety Inspections