Job Description

Description

1. Develop and implement quality control systems and procedures to ensure compliance with regulatory requirements and industry standards.
2. Establish and maintain quality assurance objectives and key performance indicators (KPIs) to measure effectiveness and efficiency.
3. Conduct regular inspections and audits of products, processes, and procedures to identify areas for improvement and ensure adherence to quality standards.
4. Analyze data and performance metrics to identify trends, root causes of quality issues, and opportunities for corrective and preventive actions.
5. Collaborate with cross-functional teams, including production, engineering, and customer service, to address quality-related issues and drive continuous improvement initiatives.
6. Lead and mentor quality control team members, providing guidance, training, and support to ensure their professional development and performance excellence.
7. Manage the documentation and record-keeping process for quality control activities, including maintaining quality records, reports, and certifications.
8. Coordinate with external auditors, regulatory agencies, and customers during quality inspections and audits to demonstrate compliance and resolve any issues or concerns.
9. Stay abreast of industry trends, best practices, and regulatory changes related to quality management and incorporate relevant updates into quality control systems and procedures.
10. Participate in the development and implementation of quality-related projects, such as new product launches, process improvements, and supplier qualifications.

Qualifications

• Bachelor's degree in quality management, engineering, industrial technology, or related field; advanced degree or professional certification (e.g., Six Sigma, ASQ Certified Quality Manager) preferred.
• Proven experience (5 years) in quality control management or a related role within a manufacturing, production, or service environment.
• Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, Statistical Process Control (SPC), and Root Cause Analysis (RCA).
• Proficiency in quality management systems (QMS) software, data analysis tools (e.g., Minitab, JMP), and Microsoft Office Suite.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams, communicate complex technical concepts to non-technical stakeholders, and influence decision-making processes.
• Demonstrated leadership abilities, including team-building, coaching, and conflict resolution skills.
• Exceptional attention to detail, analytical thinking, and problem-solving capabilities.
• Strong organizational skills, with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Knowledge of regulatory requirements and quality standards applicable to the industry (e.g., ISO 9001, FDA regulations) preferred.