Job Description

About the Role

The Quality Control Manager plays a vital role in ensuring consistent product quality and regulatory compliance across multiple facilities. This position oversees the implementation and enforcement of ISO 9001:2015 standards and quality control systems, supports ERP system integration, and leads quality assurance teams to uphold product integrity and drive continuous improvement. The role is based in Birmingham, AL, with travel to other company locations.

Responsibilities:

• Maintain and update Quality Systems Manual to align with ISO 9001:2015 standards.
• Lead and support ERP system implementation and development.
• Ensure product compliance with customer specifications through inspection and analysis.
• Conduct plant audits and implement ISO-compliant procedures.
• Analyze KPIs to identify and resolve quality issues.
• Communicate with internal teams and customers regarding quality concerns.
• Approve Certificates of Conformance and oversee customer complaint resolution.
• Supervise Quality Control Supervisor and QC Technicians.
• Lead raw material specification and incoming quality assessment.
• Provide technical support and collaborate with sales for customer service and product development.
• Ensure calibration and maintenance of analytical and measurement equipment.
• Support production testing and ensure safe operations through team training.
• Participate in R&D and trial product evaluations.
• Perform Quality Technician duties when necessary.
• Maintain compliance with safety standards and regulations.

Qualifications:

• Bachelor’s degree in Chemistry or Engineering.
• Minimum of 8 years of quality control experience in manufacturing.
• At least 5 years of leadership experience.
• 5 years of experience with ISO 9001:2015 Quality Management Systems.
• Strong math, measurement, and analytical skills.
• Effective communication and problem-solving abilities.
• Valid driver’s license with an acceptable driving record.
• Ability to lead a team of 4–6 technicians.

Desired Qualifications:

• Experience supporting multiple plant locations.
• Familiarity with ERP systems and implementation processes.
• Prior involvement with government contract compliance.
• Customer-facing experience with technical service or complaint resolution.
• Willingness and ability to travel frequently.

You should be proficient in:

• Continuous Improvement
• Supervisory Experience
• ISO 9001 Certification Experience

Machines & technologies you'll use:

• ERP Software